Team Member Ready for Placement

Angelica is a graduate of Bachelor of Science in Computer Engineering who has recently completed her training to become an admin team member. She enjoys video games, cycling, walking, and exploring her interest in K-pop. With a background in teaching English online and IT-related internships, she combines technical expertise with strong communication skills, making her adaptable and well-prepared for administrative tasks.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state. Our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises, like processing property management tasks like invoices, lease agreements, and routine inspections, are central to the curriculum.

These exercises familiarise her with common real estate procedures and hone her data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. She was introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combined theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable in securely managing passwords, organising and categorising emails, capturing and sharing visual content, tracking work time and productivity, conducting and managing virtual meetings, handling cloud storage, and managing projects effectively.

Additionally, time permitting, Angelica and all team members received an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

Additional Tools Proficiency
Prior to our onboarding training, she had already learned and gained experience with the following tools:

• Advanced: Canva, OneDrive
• Practical Application: Figma, SolidWorks, Trello, Excel, Word, PowerPoint, OneNote, Visio, Teams
• Limited Experience: Adobe Photoshop, Blender, Outlook, Forms
• Basic Knowledge: WordPress, Publisher, Hubstaff, LastPass

Her strong technical foundation allows her to learn new systems quickly and perform a wide range of administrative tasks with efficiency.

Additional Skills and Notable Experience
She has diverse professional experience spanning both education and IT. She worked as an online English tutor, where she conducted one-on-one lessons for students of varying ages and nationalities, primarily Japanese learners, using platforms like ClassIn and Microsoft Office. This role enhanced her communication, creativity, and time management, while teaching her to adapt lessons to client needs and build rapport effectively. Her internship as a web developer at an IT servicing company focused on debugging, documentation, and version control, where she worked on a Task Manager API project using Ruby on Rails, HTML/CSS, Postman, and Github. This role provided her with practical exposure to analytical problem-solving, attention to detail, and collaborative project work, while also refining her technical skills and adaptability. Key skills include:

• Debugging systems and resolving technical issues during project development
• Preparing documentation and version control reports to track progress and updates
• Collaborating with teammates to design and implement web applications
• Applying analytical and problem-solving skills to ensure accuracy and efficiency in coding tasks
• Communicating clearly with students in one-on-one sessions across diverse nationalities
• Adapting lesson content to suit the needs and levels of learners
• Managing time effectively to balance multiple teaching sessions and student requirements

Learning Ability and Work Proficiency
She is a steady worker who demonstrates continuous progress in her role. She is highly organised, follows instructions with ease, and requires minimal supervision once familiar with tasks. She communicates clearly, both verbally and in writing, and is attentive to detail. While she may initially take time to complete unfamiliar tasks, her proactive learning style and strong analytical mindset allow her to adapt quickly and perform independently once comfortable.

Interpersonal Skills and Personal Characteristics
She is composed, conscientious, and eager to take on responsibility. She approaches her work with confidence and competence, showing both attentiveness and assertiveness in her interactions. She collaborates harmoniously with others, displaying a systematic and keen approach to organisation. Her professionalism, initiative, and ability to maintain positive rapport with clients and colleagues highlight her strong interpersonal skills and balanced personality.

Suitability
Angelica is greatly suitable for any general administrative position, as well as for voice roles and basic social media.

Why Angelica is Suitable for the Role
She brings together a blend of technical expertise, teaching experience, and administrative training that makes her an asset to any team. Her strong communication skills, problem-solving ability, and adaptability allow her to handle diverse responsibilities effectively. With her organised nature, steady work ethic, and eagerness to learn, she is well-prepared to deliver quality outcomes and provide reliable support to clients.