Team Member Ready for Placement

Daphne holds a Bachelor of Science in Management Accounting and has completed one year of a Bachelor of Science in Accountancy. She enjoys reading books, watching documentaries and films, and playing video games during her free time. She has demonstrated a strong analytical foundation, precision in handling data, and a deep appreciation for structured processes—all of which make her well-prepared for administrative and accounting-related roles within the real estate industry.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state. Our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises, like processing property management tasks like invoices, lease agreements, and routine inspections, are central to the curriculum.

These exercises familiarise her with common real estate procedures and hone her data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Daphne and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency
Prior to our onboarding training, she had been identified as proficient with the following tools and software:

• Practical Application: Word, Excel, PowerPoint, Outlook, OneNote, Teams, OneDrive, Canva
• Limited Experience: Forms, Adobe Photoshop, WordPress

Additional Skills and Notable Experience
Before joining Affordable Staff, she gained hands-on accounting and administrative experience through her internship at the city accounting office, where she worked for three months. During her internship, she was responsible for organising disbursement vouchers, creating demand letters for liquidation addressed to local government units, recording expenses using the Electronic New Government Accounting System (eNGAS), assisting in bank reconciliations, and verifying data accuracy in financial records and outgoing checks. Key skills and tasks include:

• Organising and maintaining disbursement vouchers and expense records
• Creating and formatting professional demand letters using Microsoft Word
• Preparing and verifying bank reconciliation reports using Excel for accurate computations
• Encoding and reviewing financial data within eNGAS with high accuracy and confidentiality
• Assisting in identifying and resolving data inconsistencies in accounting records
• Applying analytical and critical thinking in reviewing government financial transactions
• Demonstrating discretion and attention to detail when handling sensitive financial data

Through this experience, she developed her accuracy, attention to detail, and ability to work with precision—skills that are directly transferable to real estate administration and data management.

Learning Ability and Work Proficiency
She has a high capacity for comprehension and excellent analytical power. She adapts quickly to new systems and workflows, demonstrating efficiency and autonomy in her tasks. She communicates clearly, both verbally and in writing, and follows instructions attentively while maintaining accuracy in her output. Her strong organisational habits and systematic approach allow her to manage multiple responsibilities effectively, while her self-starter attitude enables her to work independently with minimal supervision.

Interpersonal Skills and Personal Characteristics
She is a courteous and responsible individual with a meticulous and systematic approach to work. She is amiable and cooperative, fostering a positive working relationship with peers and supervisors. She shows keen interest in her tasks, remains alert and engaged, and performs her duties with precision and professionalism. Her punctuality, reliability, and sharp analytical mindset make her a dependable team member who takes pride in delivering quality work.

Suitability
Daphne is greatly suitable for any general real estate, property management, or general administrative position, as well as for voice roles.

Why Daphne is Suitable for the Role
Her background in management accounting, combined with her internship experience in the city accounting office, has equipped her with a strong foundation in administrative and data management processes. She has proven to be accurate, analytical, and detail-oriented, capable of handling confidential information with professionalism and care. Her ability to quickly adapt to tools, maintain well-organised systems, and communicate clearly makes her an excellent fit for real estate administrative support. Her diligence, systematic work habits, and keen attention to detail make her a valuable addition to any client seeking reliable, efficient, and high-quality support in their operations.