Team Member Ready for Placement

Arah holds a Bachelor of Science in Office Administration and is a dedicated professional with a keen eye for detail and accuracy. She enjoys listening to music, writing songs, and playing musical instruments, and she describes herself as a cheerful and attentive individual. As a proud furmom to eight cats, she is patient and compassionate—traits that also reflect in her work ethic. Her internship experiences in government offices strengthened her administrative, documentation, and data management skills, preparing her well for a professional role in real estate and administrative support.

Onboarding Training and Assessment

At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state. Our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises, like processing property management tasks like invoices, lease agreements, and routine inspections, are central to the curriculum.

These exercises familiarise Arah with common real estate procedures and hone her data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training

Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Arah and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency

Before our onboarding training, Arah has been identified as proficient with the following tools and software:

• Practical Application: Canva, Word, PowerPoint, Trello, Hubstaff, LastPass
• Limited Experience: Excel, Outlook, OneNote, Teams, OneDrive, Forms
• Basic Knowledge: SmallPDF

Additional Skills and Notable Experience

She has gained valuable experience during her internships at government institutions. In these roles, she demonstrated strong administrative, data entry, and reporting capabilities. She handled over 200 employee daily time record verifications using biometric data, prepared reports, and maintained accuracy in encoding and documentation. She also wrote and reformatted city resolutions and ordinances from 1998 to 2022, ensuring they followed strict government standards. She used tools for employee timekeeping and reporting, document preparation, and communication and coordination. These experiences strengthened her attention to detail, organisation, and time management skills. Key skills and tasks include:

• Managing employee time records and verifying biometric data
• Creating and formatting city resolutions and ordinances
• Preparing official documents, certifications, and reports
• Organising and updating confidential employee data using Excel
• Handling administrative correspondence through Gmail and scheduling via Zoom
• Maintaining document accuracy and compliance with government standards

She has been working with AffordableStaff since October 2025. Her tasks include:

•  Administrative Coordination
  • Updating tools and trackers.
  • Organising the to-do lists and performing daily typing tests.
  • Sending emails and drafting communications related to routine inspections and monthly schedulers.
• Request Management
  • Completing Request for Approval forms for maintenance and water services.
  • Managing batch-specific requests related to maintenance or water services.
  • Organising tasks for calendar updates and email communications with property managers
• Training and Development
  • Handling video and webinar sessions, such as Inspection Express App Overview and 360 Virtual Tour Inspections.
  • Participating in staff training (written communication, data security, and in-person communications).
• Policy and Prevention Awareness
  • Addressing data breach scenarios involving lost or stolen devices, phishing emails, unauthorised software installation, USB devices, and misdelivery of sensitive information.
  • Taking assessments and quizzes, such as ISO Data Security Training.
  • Implementing security measures and reporting incidents per company policy

Learning Ability and Work Proficiency

She is a steady and conscientious learner who shows continuous progress in her work. She follows instructions with ease, demonstrates clear written and verbal communication, and requires minimal supervision. Highly organised and systematic, she ensures accuracy in every task and maintains a professional approach even in complex assignments. As a newcomer, she may take extra time when first exposed to unfamiliar tasks but quickly adapts and performs independently once familiar with the process.

Interpersonal Skills and Personal Characteristics

She is cheerful, attentive, and diligent, bringing a warm and friendly energy to her work environment. She is confident yet approachable, systematic in her approach, and resourceful in solving problems. She is enthusiastic about learning, responsible in carrying out her duties, and works well both independently and cooperatively. Her strong sense of accountability and genuine interest in her work make her a reliable and pleasant team member.

Suitability

Arah is greatly suitable for any general real estate, property management, or general administrative position, as well as voice roles, basic social media, and basic video editing.

Why Arah is Suitable for the Role

Her strong administrative foundation, attention to detail, and adaptability make her a promising candidate for real estate and general administrative roles. Her internship experience has equipped her with essential skills in document management, data entry, and coordination, while her enthusiasm and systematic approach ensure consistent, high-quality output. With her solid communication skills, willingness to learn, and professional demeanor, she is well-prepared to support clients effectively and grow in her role within the Australian real estate industry.