Team Member Ready for Placement

Stephanie is a detail-oriented professional with a background in electronics engineering and a strong aptitude for the administrative support field. As a Bachelor of Science in Electronics Engineering graduate, she has developed a methodical and analytical approach to problem-solving. Her past work experience, combined with her training in tools and systems relevant to the Australian real estate industry, makes her an adaptable and resourceful team member. She is passionate about efficiency and continuous improvement, bringing a proactive mindset to every task she takes on.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state. Our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises, like processing property management tasks such as invoices, lease agreements, and routine inspections, are central to the curriculum.

These exercises familiarise her with common real estate procedures and hone her data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Stephanie and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency
Before her onboarding training, she had already learned and gained experience with the following tools:

• Practical Application: Word, Excel, PowerPoint, Outlook, Teams
• Limited Experience: OneNote, Publisher, OneDrive, Canva, AutoCAD
• Basic Knowledge: Visio, Forms, Power BI

Additional Skills and Notable Experience
She brings a strong technical and customer support background, which complements her new skills gained in training. Her previous roles demonstrate adaptability and a drive to excel in dynamic industries. She started as a technical support representative for 9 months, developing skills in client-facing support and issue resolution. Previously, she was an SMT process engineer for 3 years and 4 months, with responsibilities including sustaining and improving manufacturing processes, leading remote production support meetings, and creating technical documentation. Her key skills and tasks include:

• Expertise in data collection, management, and analysis.
• Creation of technical reports, documents, and work instructions.
• Communication with internal teams, machine suppliers, and customers to address technical and production concerns.
• Strong problem-solving and root cause analysis abilities.

Learning Ability and Work Proficiency
She has an analytical and rational mind, paired with a consistent and methodical approach to her work. She adapts quickly to existing workflows and processes, showcasing her ability to follow instructions with minimal supervision. Her strong organisational skills ensure tasks are completed efficiently, without compromising on accuracy, while her independence makes her highly autonomous and proactive in delivering results. Her ability to communicate clearly, combined with her knack for providing solutions, makes her a dependable and resourceful team member.

Interpersonal Skills and Personal Characteristics
She is composed and professional, bringing a steady, calm energy to her work. She is quick to take on responsibilities, demonstrating both initiative and a genuine interest in her role. Her collaborative nature and modesty make her an excellent team player, while her systematic way of working ensures tasks are handled efficiently. Her ability to balance her outspoken and warm personality with her rational approach creates a positive working dynamic.

Suitability
Stephanie is greatly suitable for general real estate, property management, or general administrative positions, as well as voice roles.

Why Stephanie is Suitable for the Role
Stephanie’s combined strengths in technical support, data management, and administrative systems make her a highly capable candidate for an administrative role within the Australian real estate industry. Her solid foundation in tools and workflows, honed through her Affordable Staff training, enhances her ability to adapt effortlessly to client-specific processes. Additionally, her strong work ethic, analytical skills, and passion for delivering high-quality results ensure she is prepared to meet and exceed expectations in a dynamic and fast-paced environment. Whether in real estate, property management, or voice roles, her versatility and commitment to professional growth make her a valuable asset to any team.