Team Member Ready for Placement

Gillianne is a Bachelor of Science in Management Accounting graduate with foundational experience in accounting, audit, and operations through her internship at a mortgage lending company. She has handled financial records, bank reconciliations, and report preparation across multiple departments, demonstrating both technical competence and attention to detail. As someone who enjoys reading books, exploring museums, and keeping up with K-pop, she brings a balanced mix of analytical focus and creativity to her professional work.

Onboarding Training and Assessment
At Affordable Staff, we ensure that every team member possesses a robust understanding of administrative tasks while also having a deep appreciation and comprehension of Australian business practices and cultural nuances. This dual focus ensures they are exceptionally well-prepared to support their clients effectively. All our VAs begin with general admin training that focuses on real estate, providing them with valuable context for working with Australians and a comprehensive overview of general admin competencies. This foundational training ensures that trainees are versatile and capable of supporting a wide range of administrative tasks.

Our training program for Accounts Virtual Assistants (VAs) encompasses a comprehensive suite of topics essential for proficient financial administration. The curriculum begins with foundational bookkeeping tests and a basic accounting refresher, followed by specialised modules on an introduction to Australian accounting and taxation. Trainees delve into business activities and entity reporting within Australia, learn the basics of accounting ledgers, and get acquainted with various accounting software, including Xero and MYOB. The program includes detailed steps for setting up and using these tools, covering everything from bank feeds to payroll compliance and invoice creation. VAs gain hands-on experience by processing various tasks in Xero, ensuring practical application of their learning.

Additionally, the training addresses taxation topics, including types of taxes, regulations, and laws specific to individuals and businesses in Australia. The final segment includes a thorough assessment and certifications in Xero and MYOB, ensuring that trainees are well-prepared for real-world accounting tasks.

This comprehensive approach ensures our VAs are highly skilled in both general administrative support and specialised accounting functions, making them invaluable assets to their clients.

Affordable Staff Tools Training and Additional Tools Proficiency
Tools Training is a crucial part of our training program, ensuring our team members gain proficiency in essential software used in daily operations. Our team members are introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

For those completing our Accounting Foundations course, we place a significant emphasis on Xero and MYOB. Accounting VAs spend considerable time honing their skills through practice and repetition using these tools, ensuring they become highly adept and efficient.

Prior to her onboarding training, Gillianne had already learned and gained experience with the following tools and software:

• Advanced: MS Word, Canva
• Practical Application: MS Excel, PowerPoint, OneNote, Teams, OneDrive
• Limited Experience:  MS Outlook, Publisher

This combination of structured training and prior exposure to financial documentation tools equips her to handle accounting support tasks with accuracy and confidence.

Additional Skills and Notable Experience
Gillianne completed a two-month internship at a mortgage lending company, where she rotated across operations, accounting, and audit departments, and also served as a university volunteer for over a year. Her experience provided hands-on exposure to financial reporting, reconciliation, and administrative coordination.

• Handling loan ledgers and ATM cards and depositing checks in the bank
• Encoding cash collections into the company’s main system
• Managing replenishments and performing bank reconciliation for multiple branches
• Preparing and reviewing financial statements including Balance Sheet and Income Statement
• Creating and reviewing Daily Cash Collection Reports and other internal financial reports
• Conducting vouching of official receipts against Daily Cash Collections Reports
• Entering and validating data in Excel-based tracking files and reports
• Communicating with department supervisors via email to submit completed reports
• Assisting in client-facing tasks such as handling inquiries and answering operational calls

Through these responsibilities, she strengthened her data accuracy, reporting skills, and understanding of structured accounting workflows.

Learning Ability and Work Proficiency
She is a diligent and conscientious worker who adapts quickly to existing systems and workflows. She demonstrates steady progress in her work and maintains a high level of organisation and autonomy. As a self-starter, she manages tasks independently while ensuring accuracy in financial records and reports. Her written communication is clear and professional, and she communicates effectively in verbal exchanges. Continuing to build confidence in group interactions and proactive communication will further enhance her overall performance.

Interpersonal Skills and Personal Characteristics
She presents herself as enthusiastic, punctual, and eager to take responsibility. She is systematic in her approach, resourceful in solving problems, and patient when handling detailed tasks. Friendly and cooperative, she works well with others while remaining confident and outspoken when necessary. Her spirited and diligent nature allows her to stay engaged and motivated, particularly in structured, numbers-driven environments.

Suitability
Gillianne is greatly suitable for any general accounts or general administrative position, with additional suitability for basic design, basic social media support, data entry and documentation, and voice roles.

Why Gillianne is Suitable for the Role
Gillianne’s academic background in Management Accounting, combined with her hands-on exposure to accounting, audit, and financial reporting processes, makes her a strong candidate for the Australian Accounting space. Her experience with bank reconciliations and financial statements aligns well with the accuracy and structure required in accounting support roles. With her organised work style, autonomy, and solid communication skills, she is well-prepared to provide reliable and efficient administrative and accounting assistance to clients.