Team Member Ready for Placement

Nekka is a Bachelor of Secondary Education Major in English graduate who brings a strong foundation in communication, teaching, reporting, and administrative support. She enjoys watching Korean dramas and cooking, and she has gained meaningful experience working with students from different backgrounds through her teaching roles. Her background in English instruction, progress reporting, grade encoding, and client communication has helped her develop strong organisation, patience, and professionalism, making her a capable and adaptable team member for administrative support work.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state. Our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises, like processing property management tasks like invoices, lease agreements, and routine inspections, are central to the curriculum.

These exercises familiarise her with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, she and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Prior to her onboarding training, Nekka had already learned and gained experience with the following tools and software:

• Expert: Microsoft Teams
• Advanced: Microsoft Forms, Microsoft Word
• Practical Application: Microsoft Excel, Microsoft PowerPoint, Canva
• Limited Experience: OneDrive, Trello, LastPass, Google Fonts
• Basic Knowledge: Microsoft Outlook, Microsoft Planner, WordPress

Additional Skills and Notable Experience
She has gained experience in English instruction, student progress reporting, administrative support, client communication, and event facilitation through her work as an English tutor, online English tutor, and student teacher.

• Working at an English language center for 8 months, teaching English to foreign students from Korea, Japan, Taiwan, and China
• Working as an online English tutor at an English language school for 8 months, delivering one-on-one English lessons through MS Teams
• Completing 4 months as a student teacher in a high school setting, preparing lessons and supporting classroom learning
• Assessing students’ spoken and written English proficiency and providing constructive feedback on their performance
• Encoding grades, quiz scores, exam results, and feedback using Microsoft Excel
• Writing student progress reports and communicating updates to administrators, students, and parents when needed
• Using MS Teams to coordinate online classes, schedules, absences, tardiness updates, and school-related announcements
• Facilitating special events such as outreach programs, contests, and institutional activities, including serving as master of ceremonies
• Developing strong organisation, task prioritisation, flexibility, and calm problem-solving skills in busy teaching environments
• Applying accountability and professionalism by focusing on solutions, taking responsibility, and meeting deadlines effectively

Learning Ability and Work Proficiency
Nekka is a well-organised and self-motivated worker who adapts quickly to existing systems and workflows. She has outstanding verbal and written communication skills, allowing her to express ideas clearly and manage information effectively. She works steadily, shows determination and perseverance, and is always willing to improve her work. She requires minimal supervision and can manage tasks independently, and she continues to strengthen her habit of thoroughly reviewing her work to ensure accuracy.

Interpersonal Skills and Personal Characteristics
She is cheerful, courteous, and eloquent, with a friendly and sociable nature that helps her build positive working relationships. She is active, eager to take responsibility, and willing to contribute when support is needed. Her resourcefulness and calm approach allow her to stay focused in stressful or hectic situations, while her approachable personality makes her easy to work with. She also shows devotion to her work and a genuine willingness to keep improving.

Suitability
Nekka is greatly suitable for any general real estate, property management, or general administrative position, and is also suitable for voice roles and basic social media tasks.

Why Nekka is Suitable for the Role
Nekka’s background in English teaching, student reporting, administrative coordination, and direct communication makes her a strong fit for an administrative role in the Australian real estate space. Her experience preparing reports, encoding information, managing schedules, communicating with students and administrators, and adapting to online tools has helped her build practical skills that can transfer well to client support and property management administration. Combined with her strong communication skills, organised work style, and willingness to learn, she has the capability to support real estate clients with accuracy, professionalism, and consistency.