Team Member Ready for Placement

Faith is a Bachelor of Science in Accountancy graduate who enjoys reading books and cycling in her free time. She brings a solid background in accounting, customer service, and bookkeeping, with experience supporting both local and international businesses. Her professional exposure includes accounts payable processing, supplier coordination, inventory monitoring, customer billing support, and bookkeeping functions. Combined with her strong attention to detail and commitment to accuracy, she has demonstrated the skills and work ethic needed to succeed in administrative and accounting-focused roles.

Onboarding Training and Assessment
At Affordable Staff, we ensure that every team member possesses a robust understanding of administrative tasks while also having a deep appreciation and comprehension of Australian business practices and cultural nuances. This dual focus ensures they are exceptionally well-prepared to support their clients effectively.

Our training program for Accounts Virtual Assistants (VAs) encompasses a comprehensive suite of topics essential for proficient financial administration. The curriculum begins with foundational bookkeeping tests and a basic accounting refresher, followed by specialised modules on an introduction to Australian accounting and taxation. Trainees delve into business activities and entity reporting within Australia, learn the basics of accounting ledgers, and get acquainted with various accounting software, including Xero and MYOB. The program includes detailed steps for setting up and using these tools, covering everything from bank feeds to payroll compliance and invoice creation. VAs gain hands-on experience by processing various tasks in Xero, ensuring practical application of their learning.

Additionally, the training addresses taxation topics, including types of taxes, regulations, and laws specific to individuals and businesses in Australia. The final segment includes a thorough assessment and certifications in Xero and MYOB, ensuring that trainees are well-prepared for real-world accounting tasks.

This comprehensive approach ensures our VAs are highly skilled in both general administrative support and specialised accounting functions, making them invaluable assets to their clients.

Affordable Staff Tools Training
Tools Training is a crucial part of our training program, ensuring our team members gain proficiency in essential software used in daily operations. Our team members are introduced to LastPass for password management, Outlook for email and calendar organisation, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

For those completing our Accounting Foundations course, we place a significant emphasis on Xero and MYOB. Accounting VAs spend considerable time honing their skills through practice and repetition using these tools, ensuring they become highly adept and efficient.

Prior to her onboarding training, she had already learned and gained experience with the following tools and software:

Basic Knowledge: MS Word, Excel, Outlook
Practical Application: SAP, QuickBooks, Microsoft Teams

Additional Skills and Notable Experience
Faith brings over five years of combined experience across accounting, bookkeeping, and customer service environments. Her background includes working as an accounting assistant for 3 years and 9 months, a customer service representative for 3 months, and a freelance accounting associate for 1 year and 2 months, providing her with a strong foundation in financial administration, client communication, and data management.

• Managing accounts payable processes and ensuring supplier invoices and company expenses are processed accurately and within payment terms
• Monitoring inventory discrepancies and high-value items through regular stock reviews and reconciliation activities
• Maintaining accurate financial records, including daily sales tracking and bookkeeping functions
• Updating and monitoring supplier payments and financial transactions using accounting systems
• Validating invoices and coordinating with suppliers regarding documentation and payment requirements
• Communicating with accounting managers and department heads regarding approvals, queries, and financial records
• Supporting customer billing inquiries and subscription-related concerns for US-based customers
• Coordinating with local and international stakeholders through email and phone communications
• Ensuring data accuracy and completeness before processing financial transactions
• Managing deadlines and prioritising tasks effectively within fast-paced work environments
• Utilising SAP and QuickBooks for accounting and bookkeeping functions
• Completing QuickBooks refresher training to strengthen bookkeeping knowledge and software proficiency

Learning Ability and Work Proficiency
She is a diligent and conscientious learner who approaches her work with focus and determination. She adapts quickly to existing systems and workflows, allowing her to become productive in new environments with minimal supervision. As an active listener with good verbal communication skills, she is able to understand instructions clearly and collaborate effectively with colleagues and stakeholders. She is highly autonomous, takes ownership of her responsibilities, and demonstrates strong organisational skills when managing multiple tasks and deadlines. Her accounting experience has further strengthened her attention to detail and appreciation for accuracy. While her communication is confident and expressive, continued proofreading of written outputs will help minimise occasional grammar and formatting errors and further enhance the quality of her work.

Interpersonal Skills and Personal Characteristics
Faith is warm, friendly, and approachable, making it easy for her to build positive working relationships with colleagues, clients, and stakeholders. She is industrious and keen to take responsibility, consistently showing initiative and commitment in completing her tasks. Her patient and obliging nature allows her to work well with others, while her methodical approach helps her remain organised and dependable. She is punctual, sociable, and professional in her interactions, balancing a collaborative attitude with the ability to work independently. Her dedication to achieving goals and willingness to see tasks through to completion contribute to her reliability as a team member.

Suitability
Faith is greatly suitable for any general accounts or general administrative position, as well as roles involving client communication support and data entry & documentation.

Why Faith is Suitable for the Role
Faith’s educational background in accountancy, combined with her hands-on experience in accounts payable, bookkeeping, financial record management, supplier coordination, and customer service, makes her a strong fit for an Australian Accounting support role. Her ability to work independently, maintain organised records, communicate effectively with stakeholders, and ensure accuracy in financial data aligns well with the demands of administrative and accounting environments. With proven experience using accounting systems, a strong sense of responsibility, and a commitment to continuous learning, she is well-positioned to provide reliable and efficient support to clients.