Team Member Ready for Placement

Elishammah is a Bachelor of Science in Accounting Technology graduate with nearly seven years of experience in finance, branch operations, and administration within the financial services, lending, and property development industries. Her professional background includes client service, documentation, reporting, operational coordination, financial administration, team supervision, and managing leasing properties when assigned. She has complemented this experience with structured Australian Real Estate and Property Management training through Affordable Staff, completing practical exercises across several core property administration workflows. Outside of work, she enjoys exercise, hiking, football, mountaineering, and freediving. Her current profile confirms both her property-development background and leasing exposure.

Onboarding Training and Assessment

At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their assigned clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state. Our basic training covers general principles across different locations in Australia, and we emphasise the importance of assigned client-specific training to address unique requirements.

Elishammah completed structured training covering Australian Real Estate and Property Management fundamentals, including the Australian property environment, Property Management, relevant legislation, property types, property staging, renting a property, and the tenancy lifecycle. Her training progressed from industry foundations into practical Property Management exercises and workflow-based activities. Her practical training included:

• Property and accounts administration: Completing exercises involving invoice identification, account-type classification, invoice renaming and mixed invoice processing, creating a property folio, processing vendor and water invoices, and completing creditor invoice and CRM data-entry activities.
• Rental application administration: Learning the rental application process and completing exercises involving organising application documents, managing and processing applications, conducting reference-check activities, and preparing application summary information.
• Tenant and landlord communication: Receiving training on the VA’s role in tenant and landlord communication and completing activities involving responding to tenants and landlords and recording interactions in a CRM.
• Routine inspection administration: Learning routine inspection processes, including state-specific training for Western Australia, followed by repeated practical work processing routine inspection activities across multiple training sessions.
• Lease renewal and agreement administration: Learning lease agreements and Queensland lease-renewal processes, completing exercises involving sending lease-renewal instructions to owners, and preparing lease agreement forms.
• Real Estate marketing and general administration: Completing Real Estate social media activities using Canva and Trello, together with data-entry, document-analysis, email, communication, and general administrative exercises.

Several Property Management workflows involved repeated practical activities rather than one-off introductory exposure, particularly routine inspections, lease documentation, invoice administration, and application processing. This provided Elishammah with opportunities to apply procedures across different stages of the Property Management lifecycle while developing familiarity with documentation, information checking, organisation, and process-based work.

Her later Real Estate training also included virtual and side-by-side shadowing, recorded training sessions, general administrative activities, and dedicated practice navigating PropertyMe. This combination provides her with a relevant foundation for transitioning into an assigned client’s portfolio, systems, procedures, and preferred ways of working.

Affordable Staff Tools Training

Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing Elishammah to apply the learnings immediately. Elishammah is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Elishammah and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

Additional Tools Proficiency

Before her onboarding training, Elishammah had also learned and gained experience with the following tools and software:

• Practical Application: Word, Excel, PowerPoint, Teams, OneDrive
• Limited Experience: Canva, Outlook, OneNote, Forms, Trello, Hubstaff, LastPass
• Basic Knowledge: QuickBooks

This comprehensive approach ensures Elishammah is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Skills and Notable Experience

Elishammah brings nearly seven years of experience as a Finance & Admin Head and Branch Operations Manager within a family-owned conglomerate operating across financial services, lending, and property development. Her experience provides a strong foundation in administration, operations, client service, documentation, financial processes, and team coordination, with relevant exposure to property leasing. Her key skills and experience include:

• Managing day-to-day branch operations and administrative requirements
• Providing client-facing support and maintaining professional client relationships
• Processing loans, renewals, supporting documentation, and related records
• Maintaining accurate data, documents, files, and operational records
• Preparing daily sales and operational reports for head office
• Handling client enquiries, concerns, and complaints professionally
• Supervising staff, monitoring performance, and preparing internal memoranda
• Coordinating workloads, priorities, and operational responsibilities
• Managing leasing properties when assigned
• Preparing reports and presentations using Microsoft Office applications
• Applying financial and accounting knowledge to documentation and administrative processes

Learning Ability and Work Proficiency

Elishammah is a diligent and conscientious learner who adapts quickly to established systems, workflows, and procedures. She communicates effectively both verbally and in writing, follows instructions well, and demonstrates the ability to manage responsibilities with minimal supervision. Her organised and structured approach, attention to detail, and ability to prioritise competing tasks support her in maintaining accuracy and productivity within fast-paced administrative environments.

Interpersonal Skills and Personal Characteristics

Elishammah presents herself as composed, mature, and responsible, maintaining a professional approach when interacting with clients and colleagues. She willingly takes ownership of her responsibilities, demonstrates initiative, and approaches tasks thoughtfully and attentively. Her helpful attitude, problem-solving ability, and calm approach under pressure allow her to work effectively both independently and as part of a team.

Suitability

Elishammah is greatly suitable for general real estate or general administrative positions, supported by her extensive administrative and operational experience, property development exposure, leasing experience, and Australian Real Estate training.

Why Elishammah is Suitable for the Role

Elishammah brings a strong combination of extensive administrative and operational experience, a financial background, and relevant exposure to property development and leasing. Nearly seven years of managing branch operations have developed her ability to coordinate processes, maintain accurate documentation, communicate professionally with clients, manage competing priorities, and work confidently with financial and operational information. These capabilities transfer well to the structured and detail-focused nature of Real Estate and Property Management administration.

Her Australian Real Estate training further strengthens this foundation by providing practical exposure to key Property Management workflows and industry-specific systems. With her established experience in administration and client service, combined with her ability to learn structured processes and adapt to new systems, Elishammah is well-positioned to provide dependable support while continuing to develop within an assigned client’s portfolio, procedures, and preferred ways of working.