PLACED WITH CLIENT

PERSONAL DETAILS

Name: Russel Gatilago

Date of BirthGenderMarital Status
16 October, 1997MaleSingle

Interview with Russel

SUITABLE ROLE/S

Russel is suitable for an administrative assistant role.

Education

Bachelor of Secondary Education Major in English

Experience

Customer Service Representative – 1 year & 10 months

Strengths

Russel is hard-working, smart, and enthusiastic. He has almost two years of call center experience. He has a good command of the English language in both written and spoken forms.

Russel was a student assistant for his uni’s media center. He assisted teachers and students in the technical aspect of audiovisual media. He juggled work and his studies, and this helped him hone his multitasking and time management skills.

He jumpstarted his career in the call center industry. He was a customer service rep for a US-based retail company. He has a background in data entry and sales pitching. He would help his customers by taking their orders, answering customer inquiries, and resolving customers’ concerns. The role enhanced his listening, communication, and problem-solving skills.

Russel would always look at the bright side of things and would always see the glass half-full. This optimistic nature and great work ethic would make him a great administrative assistant.

Other Information

Russel enjoys sports. He played chess, football, and basketball when he was still in college. He is a man of many talents — spoken word poetry, singing, and acting in theater, just to name a few.

He also received one of the highest academic distinctions back in his uni days.

EMPLOYMENT HISTORY

Business Name: iQor Philippines, Inc.

Position: Customer Service Representative

Date of Employment: May 2019 – March 2021

Skill Set Summary

English Listening

English Composition