Team Member Ready for Placement

Gerald holds a Bachelor of Secondary Education Major in English and brings with him a wealth of experience from both government service and community leadership. He has a passion for visual arts, portraiture, and realism, he demonstrates a balance of creativity and professionalism. His background reflects strong communication, leadership, and organisational skills that align well with administrative and real estate-focused work.

Onboarding Training and Assessment

At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state. Our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

Gerald is equipped with specialised knowledge and skills tailored to the Australian real estate industry. His training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises, like processing property management tasks like invoices, lease agreements, and routine inspections, are central to the curriculum.

These exercises familiarise him with common real estate procedures and hone his data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training

Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing him to apply the learnings immediately. He is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, he and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures Gerald is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency

Prior to our onboarding training, he had already gained experience with the following tools:

• Limited Experience: PowerPoint
• Basic Knowledge: Word, Excel, Canva

Additional Skills and Notable Experience

He brings extensive professional experience spanning over two decades, combining administrative work, legislative service, and educational engagement.

• Crafting ordinances and resolutions, leading community programs, and mediating disputes
• Supporting events and programs, preparing speeches, and managing constituent communications
• Performing administrative duties and handling client communications in government agencies
• Managing outreach and coordination tasks in a marketing setting
• Demonstrating teaching and communication skills in an academic environment

Key skills developed from these roles include:

• Legislative and administrative documentation
• Public communication and hosting events
• Negotiation and dispute resolution
• Strong client-facing and service-oriented communication
• Leadership, project coordination, and community engagement

Learning Ability and Work Proficiency

He is a steady and motivated worker who approaches each task with diligence and determination. He demonstrates outstanding verbal and written communication skills, strengthened through years of public service and teaching. While he may require some support when learning new tools and systems, he quickly adapts and applies himself effectively once familiar. His organisational ability and diplomatic approach ensure he can manage tasks systematically while maintaining professionalism.

Interpersonal Skills and Personal Characteristics

Gerald is warm, cheerful, and approachable, making him highly effective in building rapport with colleagues and clients alike. He is persevering, resourceful, and responsible, consistently showing a willingness to accept responsibility and take initiative. His calm demeanor, coupled with strong diplomatic and negotiation skills, reflects his maturity and professionalism. He is also sociable and cooperative, thriving in collaborative environments.

Suitability

Gerald is greatly suitable for any general real estate, property management, or general administrative position, as well as for voice roles.

Why Gerald is Suitable for the Role

Gerald’s combination of academic grounding, extensive government and community service, and strong communication skills positions him as an excellent candidate for a real estate administrative role. His background demonstrates the ability to handle diverse administrative responsibilities, manage communications effectively, and work diplomatically with clients and stakeholders. His adaptability, organisational skills, and interpersonal strengths make him highly capable of supporting clients in the real estate space with professionalism and dedication.