Team Member Ready for Placement

PERSONAL DETAILS

Name: Raphael Jude Tioco

Date of BirthGenderMarital Status
20 August, 1998MaleSingle

Interview with Raphael

ABOUT RAPHAEL

Raphael holds a Bachelor of Science in Materials Science and Engineering and is preparing to contribute his skills as an admin team member in the Australian Real Estate space. He enjoys reading books, cooking, and continues to enrich his knowledge through various pursuits. A former football varsity player during high school, he brings both discipline and teamwork into his work environment. With his educational foundation, proactive mindset, and keen attention to detail, he is eager to apply his abilities in administrative and real estate-focused tasks.

Onboarding Training and Assessment

At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state. Our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

He is equipped with specialised knowledge and skills tailored to the Australian real estate industry. His training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises, like processing property management tasks like invoices, lease agreements, and routine inspections, are central to the curriculum.

These exercises familiarise Raphael with common real estate procedures and hone his data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training

Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing him to apply the learnings immediately. He is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Raphael and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures he is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency
Before our onboarding training, he has been identified as proficient with the following tools and software:

  • Practical Application: Word, Excel, PowerPoint
  • Limited Experience: Canva
  • Basic Knowledge: AutoCAD, Power BI, Microsoft Teams

Additional Skills and Notable Experience

He brings a diverse background from his past roles. He served as an intern at a manufacturing company for 2 months, worked as a teaching assistant at a university for 1 year, and managed his family-owned business, where he gained valuable leadership and administrative experience. Key skills and tasks include:

  • Managing daily store operations, ensuring supplies, deposits, and expenses were well-handled
  • Handling government permits, tax payments, and staff training
  • Creating social media content and managing posts through Canva, Facebook, and Instagram
  • Maintaining store data models in Microsoft Excel and reporting revenue/expenses
  • Communicating with clients, suppliers, and staff, ensuring smooth operations
  • Gaining hands-on experience with data entry, reporting, and administrative tasks during internships
  • Applying strong attention to detail in transferring and managing records accurately

Learning Ability and Work Proficiency

He demonstrates a highly analytical and rational mindset, grasping every opportunity to expand his knowledge and skills. He communicates clearly, both verbally and in writing, and listens actively to ensure understanding. He follows instructions with ease, is highly organised, and requires minimal supervision once oriented with his tasks. While he may take additional time to complete tasks without prior exposure, he steadily shows progress and adapts quickly, making him reliable and efficient in the long run.

Interpersonal Skills and Personal Characteristics

He is calm, warm, and sincere in his interactions, creating harmonious and cordial relationships with others. Outspoken yet attentive, he shows confidence, enthusiasm, and resourcefulness in his work. His steady energy, systematic approach, and readiness to take responsibility highlight his professional conduct, while his genuine interest in learning reflects his dedication to growth.

Suitability

He is greatly suitable for any general real estate, property management, or general administrative position, as well as for voice roles, basic social media, and basic video editing.

Why Raphael is Suitable for the Role

His educational background, combined with his diverse work history, has equipped him with strong administrative, technical, and organisational skills. His experience managing a family business demonstrates his ability to handle responsibilities with precision, from financial reporting to staff training and customer service. With a proven track record in attention to detail, adaptability, and effective communication, he is well-prepared to thrive in the Australian Real Estate space. His proactive mindset, eagerness to learn, and dedication to delivering quality work make him a strong fit for supporting clients in this role.

EDUCATIONAL BACKGROUND

Degree: Bachelor of Science in Materials Science and Engineering

Level: Graduate

EMPLOYMENT HISTORY

Business name: La Lemon (Family-owned)

Position: Manager

Date of Employment: July 2024 – Present

Business name: Mapua University (Informal)

Position: Teaching Assistant

Date of Employment: April 2023 – April 2024

Business name: Taiwan Semiconductor Manufacturing Company

Position: Intern

Date of Employment: August 2022 – October 2022

SKILL SET SUMMARY

English Composition