Team Member Ready for Placement

Ian is a dedicated and versatile professional with a Bachelor of Science in Marine Transportation. He is married and has a strong passion for playing musical instruments, indulging in billiards and bowling, and exploring the world of cinema. His background reflects a blend of technical expertise and hands-on experience, making him a well-rounded candidate for various roles.

Onboarding Training and Assessment

At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, so our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

Ian is equipped with specialised knowledge and skills tailored to the Australian real estate industry. His training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks such as invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarised Ian with common real estate procedures and honed his data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training

Tools Training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing Ian to apply the learnings immediately. Ian is knowledgeable about how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Ian and all team members received an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures Ian is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency

Ian’s prior experience has made him proficient in MS Word, Excel, Outlook, Teams, OneDrive, IlovePDF, and Google Drive, with basic knowledge of Canva and limited experience in PowerPoint. His technical skills are well-rounded, contributing to his ability to adapt quickly to new tools and systems.

Additional Skills and Notable Experience

Ian’s work history includes over four years as an able seaman in both a marine services company and a marine energy transportation, storage, and production company. This role required precision, attention to detail, and strict adherence to protocols. Following this, he served as a branch supervisor for over five years at his family’s rice retailer business, where he developed strong leadership and organisational skills.

Since December 2023, Ian has been with Affordable Staff, working within the real estate space. His responsibilities include:

• Scheduling electrical repair works after quotes have been approved.
• Processing invoices for completed smoke alarm jobs.
• Generating fire alarm and electrical repair certificates and attaching them to their corresponding job cards.
• Managing client communications.

Learning Ability and Work Proficiency

Ian is an eloquent communicator with a strong ability to follow instructions effortlessly. He requires minimal supervision, is highly organised, and is systematic in his approach to tasks. His learning method is proactive, often raising questions and engaging in discussions to deepen his understanding. Ian’s work proficiency and adaptability make him highly suitable for roles in real estate, property management, and general administrative tasks.

Interpersonal Skills and Personal Characteristics

Ian is a cheerful and enterprising individual who brings a steady energy to his work. He is always ready to accept responsibility and demonstrates helpfulness in team settings. Ian is talented, systematic, and friendly, making him an asset to any team. His professional demeanor is complemented by his ambitious nature, and his ability to cooperate with others is marked by his friendly and approachable personality.

Suitability

Ian is greatly suitable for any general real estate, property management, or general administrative position, as well as voice roles.

Why Ian is Suitable for the Role

Ian’s diverse background, coupled with his comprehensive training and strong interpersonal skills, makes him an excellent fit for roles in the Australian Real Estate space. His ability to adapt to new tools, coupled with his organisational prowess and cheerful demeanor, ensures that he will excel in supporting clients effectively. Ian’s systematic approach, along with his readiness to accept responsibility, highlights his suitability for any real estate, property management, or general administrative position, making him a valuable asset to any team.