Team Member Ready for Placement

Francheska is a Psychology graduate who enjoys watching Korean dramas and TV series, spending time with friends, and helping manage their store. With hands-on experience in both academic and government settings, she brings a calm, pleasant, and dependable presence to her work. Her enthusiasm for learning, paired with her perseverance and orderly nature, makes her a valuable addition to any administrative team.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state. Our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Francheska’s training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises, like processing property management tasks like invoices, lease agreements, and routine inspections, are central to the curriculum.

These exercises familiarise her with common real estate procedures and hone her data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Francheska and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency
Prior to our onboarding training, she had already learned and gained experience with the following tools and software:

• Practical Application: Canva
• Limited Experience: Excel
• Basic Knowledge: Word, PowerPoint

Additional Skills and Notable Experience
Francheska has held several support roles that have shaped her strong administrative foundation. She served as a student assistant at a university for 2 years and 10 months, where she helped manage academic tasks and provided day-to-day assistance to staff. She also interned at a government office for a month and at a university for 2 months, where she developed her professionalism, document handling, and communication skills.

Key strengths and competencies include:

• Strong verbal communication and diplomacy
• Resourcefulness and ability to work independently
• Perseverance and attention to responsibility
• Organised and methodical approach to tasks
• Creative application of Canva for visual materials
• Enthusiastic attitude with readiness to learn and take initiative

Learning Ability and Work Proficiency
She is a steady and determined worker who adapts quickly to new systems and processes. She demonstrates strong verbal communication and takes pride in completing tasks autonomously while remaining highly organised. She is open to feedback, always looking to improve, and has shown the ability to work independently with minimal supervision. Her main opportunity lies in being more meticulous when reading and executing instructions, which she is already actively working to improve.

Interpersonal Skills and Personal Characteristics
She brings a calm, modest, and sociable demeanor to the workplace, creating a pleasant and collaborative atmosphere for her colleagues. She is amiable and harmonious in group settings, showing a natural ability to cooperate with others while maintaining an enthusiastic and capable approach to her work. Her perseverance and initiative are evident in how she consistently takes responsibility and shows interest in learning and growing professionally.

Suitability
She is greatly suitable for any general real estate, property management, or general administrative position, as well as for voice roles.

Why Francheska is Suitable for the Role
Francheska is an excellent candidate for a real estate or general administrative role thanks to her solid background in academic and government office settings, her calm and reliable nature, and her drive to learn and contribute. Her strong communication skills, resourcefulness, and capacity to work independently make her a dependable team member. With her training in Australian real estate procedures and familiarity with essential tools, she is ready to add value and adapt quickly to her future clients’ needs.