Team Member Ready for Placement

Arwen is a graduate of Bachelor of Science in Management Accounting with a creative flair and a strong administrative background. She enjoys acrylic painting, sketching, and playing games, alongside helping her grandmother with household tasks. Her professional experience includes administrative work, creative design, and data management gained during her internship at a government department. She combines her organisational skills with attention to detail and technical proficiency, making her well-equipped to provide accurate and efficient support in accounting and administrative roles.

Onboarding Training and Assessment
At Affordable Staff, we ensure that every team member possesses a robust understanding of administrative tasks while also having a deep appreciation and comprehension of Australian business practices and cultural nuances. This dual focus ensures they are exceptionally well-prepared to support their clients effectively. All our VAs begin with general admin training that focuses on real estate, providing them with valuable context for working with Australians and a comprehensive overview of general admin competencies. This foundational training ensures that trainees are versatile and capable of supporting a wide range of administrative tasks.

Our training program for Accounts Virtual Assistants (VAs) encompasses a comprehensive suite of topics essential for proficient financial administration. The curriculum begins with foundational bookkeeping tests and a basic accounting refresher, followed by specialised modules on an introduction to Australian accounting and taxation. Trainees delve into business activities and entity reporting within Australia, learn the basics of accounting ledgers, and get acquainted with various accounting software, including Xero and MYOB. The program includes detailed steps for setting up and using these tools, covering everything from bank feeds to payroll compliance and invoice creation. VAs gain hands-on experience by processing various tasks in Xero, ensuring practical application of their learning.

Additionally, the training addresses taxation topics, including types of taxes, regulations, and laws specific to individuals and businesses in Australia. The final segment includes a thorough assessment and certifications in Xero and MYOB, ensuring that trainees are well-prepared for real-world accounting tasks.

This comprehensive approach ensures our VAs are highly skilled in both general administrative support and specialised accounting functions, making them invaluable assets to their clients.

Affordable Staff Tools Training and Additional Tools Proficiency
Tools Training is a crucial part of our training program, ensuring our team members gain proficiency in essential software used in daily operations. Our team members are introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

For those completing our Accounting Foundations course, we place a significant emphasis on Xero and MYOB. Accounting VAs spend considerable time honing their skills through practice and repetition using these tools, ensuring they become highly adept and efficient.

Prior to her onboarding training, Arwen had already gained experience with the following tools and software:

• Practical Application: Word, Canva
• Limited Experience: Excel, PowerPoint, Publisher, Adobe Photoshop
• Basic Knowledge: Adobe Illustrator

Additional Skills and Notable Experience
Her professional background includes a three-month internship at a government department within the Management Services Division, Planning Department. She performed various administrative duties, such as creating memorandums, preparing travel orders, encoding office expenses and bills, and organising employee information in the HRMIS. She contributed to event planning, prepared invitations and vouchers, canvassed service providers, and created creative materials such as tarpaulins, presentations, and layouts.

Her skills include:

• Administrative support, document creation, and formatting
• Data entry and expense tracking in Excel and HRMIS
• Creative design using Canva, Photoshop, and Publisher
• Event coordination and preparation of promotional materials
• Reviewing and proofreading documents for accuracy
• Preparing presentations for reporting and office programs

Learning Ability and Work Proficiency
Arwen adapts quickly to new systems and workflows, demonstrating the ability to work independently with minimal supervision. She is organised, resourceful, and willing to take on responsibilities, maintaining a steady work pace while seeking ways to improve her output. Her assertive communication style and strong written skills allow her to handle both administrative and creative tasks effectively.

Interpersonal Skills and Personal Characteristics
Arwen is composed, sociable, and enthusiastic, bringing energy and initiative to her work. She is outspoken yet professional, balancing assertiveness with a cooperative spirit. Her eagerness to take on tasks, coupled with her systematic approach, ensures she contributes positively to team dynamics while delivering quality results.

Suitability
Arwen is greatly suitable for any general accounts or general administrative position, as well as voice roles and basic social media tasks.

Why Arwen is Suitable for the Role
With her background in Management Accounting, strong administrative skills, and creative capabilities, she is well-prepared to handle the diverse demands of an accounting support role. Her adaptability, attention to detail, and ability to work autonomously make her a reliable and efficient team member. She combines technical knowledge with design and communication skills, ensuring she can deliver both precise data work and engaging presentations, making her a valuable asset in any accounts or administrative setting.