PLACED WITH CLIENT
PERSONAL DETAILS
Name: Abraham Punzalan
| Date of Birth | Gender | Marital Status |
|---|---|---|
| 8 November, 1997 | Male | Single |
Interview with Abraham
SUITABLE ROLE/S
Abraham is suitable for an administrative assistant role.
Education
- Bachelor of Science in Information Technology (Completed 2 years)
- Bachelor of Science in Information Technology Software (Completed 2 years)
- CISCO Certified Network Associate (Short course for 4 months but did not continue with the assessment)
Experience
- Customer Service Representative – 1 year and 4 months
Strengths
Abraham, who goes by the name “Abe,” is friendly and confident. He has over a year of work experience in one of the biggest call centers in the country. He has a good command of the English language in written and spoken forms.
He worked as a customer service representative, where he received calls and assisted customers with their inquiries and concerns. He provided product and service information. He answered questions and resolved the problems or concerns of the customers. He also helped troubleshoot product and service issues.
Abe’s stay in the call center industry might have been a bit short but it honed his communication and relational skills. It made him good at analysing, multitasking, problem-solving, and organising. It enhanced his eye for detail and his ability to work well with a team. He would make a great addition to any team as an admin assistant.
Other Information
Abe is a simple person who is content spending his leisure reading fantasy novels.
He also likes to play computer games.
EMPLOYMENT HISTORY
Business name: Concentrix
Position: Customer Service Representative
Date of Employment: July 2019 – January 2020 | June 2022 – April 2023
Skill Set Summary
English Listening
English Composition
DISC
VAK
