Team Member Ready for Placement

Joanne is a passionate and driven individual with a strong foundation in administrative support, writing, and project coordination. She completed three years of Nursing and two years of Psychology, which together provide her with a well-rounded and empathetic perspective in her work. Actively engaged in youth-led movements and advocacy, she champions inclusivity, climate justice, and human rights through her involvement in various organisations. Her diverse freelance and virtual assistance experience has equipped her with practical skills in communication, task management, and support services. Energetic, articulate, and creative, she thrives in collaborative environments and takes pride in delivering meaningful results.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise Joanne with common real estate procedures and hone her data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Joanne and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency

Before our onboarding training, she had already gained experience and proficiency with the following tools and software:

• Advanced: Trello, LastPass
• Practical Application: Microsoft PowerPoint, Outlook, Teams, OneDrive, Canva, Hubstaff, DocuSign, WordPress
• Limited Experience: Microsoft Word, Excel, OneNote, Wix

Additional Skills and Notable Experience
She has built a diverse background through a combination of virtual roles and advocacy-focused engagements. She has demonstrated adaptability and initiative in multiple industries including accounting, nonprofit, and business services. Her experience includes various administrative and creative roles, showcasing her reliability and multi-skilled nature. Key skills include:

• Email and calendar management
• Research and outreach coordination
• Content writing and editing
• Document handling and formatting
• Internal communication and reporting
• Event coordination and meeting scheduling
• Creative project support including writing, arts, and presentation design

Learning Ability and Work Proficiency
She is a diligent and conscientious worker who demonstrates strong motivation and consistent perseverance. She quickly adapts to systems and workflows and is capable of working with minimal supervision. Her verbal and written communication skills are exceptional, and she follows instructions with precision. While she tends to work at a fast pace, she remains highly organised and consistently delivers quality output. She is mindful of areas for improvement and takes the initiative to refine her work with attention to detail.

Interpersonal Skills and Personal Characteristics
She brings a vibrant and positive presence to any team. She is friendly, cheerful, and sociable, with a natural ability to connect and cooperate with others. Her enthusiasm and confidence make her an effective collaborator, while her resourcefulness and brilliance enable her to navigate challenges creatively. As an outspoken and devoted individual, she shows genuine passion for her work, matched with systematic thinking and high energy.

Suitability
She is greatly suitable for any general real estate, property management, or general administrative position, and is also suitable for voice roles and basic social media tasks.

Why Joanne is Suitable for the Role
She stands out as a versatile and passionate team member who combines administrative expertise with strong communication and creative skills. Her proactive mindset, training in Australian real estate processes, and hands-on experience with essential admin tools make her well-prepared to support clients in fast-paced, detail-driven environments. Her commitment to excellence, genuine energy, and diverse background make her a strong fit for real estate, admin, and client-facing roles that require both structure and adaptability.