PLACED WITH CLIENT

PERSONAL DETAILS

Name: Helen Adla-on

Date of BirthGenderMarital Status
17 October, 1980
FemaleMarried

Interview with Helen

SUITABLE ROLE/S

Helen is suitable for an administrative assistant role.

Education

Bachelor of Science in Computer Science

Experience

  • Technical Support Representative – 12 years and 11 months
  • Assistant Loan Officer – 2 years and 2 months
  • Branch Manager – 1 year and 1 month

Strengths

Helen is calm, detail-oriented, and organised. She has a good command of the English language in written and spoken forms. She has over 15 years of work experience in various industries.

She first worked as an assistant loans officer, where she was responsible for assessing and approving filed loans of her clients. She then worked as a branch manager for a pizza house. She was responsible for the overall operations of the business, as well as handling the employees working for her. These roles greatly enhanced her relational, problem-solving, organisational, and analytical skills, as well as her keen eye for detail.

Helen then worked as a technical support representative in one of the call centers in the city. She took calls from different customers with different issues. She had to handle troubleshooting of issues, complaints, and inquiries. This role greatly developed her relational, communication, probing, and multi-tasking abilities.

Overall, Helen is adaptive and does her tasks with minimal to no questions. She works independently and is also great team player. She would be a great addition to your team as an administrative assistant.

Other Information

Helen spends her time helping out with their small pizza business. She also spends time with her daughter and does stuff together.

For her alone time, she does some gardening and watches Korean drama series.

EMPLOYMENT HISTORY

Business name: Transcom Phils

Position: Technical Support Representative

Date of Employment: May 2021 – October 2021

Business name: Teletech

Position: Technical Support Representative

Date of Employment: November 2008 – May 2021

Business name: Mama Maria’s

Position: Branch Manager

Date of Employment: July 2006 – August 2007

Business name: ZFA Credit Corporation

Position: Assistant Loan Officer

Date of Employment: May 2004 – July 2006

Skill Set Summary

English Listening

English Composition