PLACED WITH CLIENT
PERSONAL DETAILS
Name: Germial John Dalida
Date of Birth | Gender | Marital Status |
---|---|---|
14 October, 1998 | Male | Single |
Interview with Germial
ABOUT GERMIAL
We are thrilled to introduce Germial as our newest Mortgage Broking Assistant. With a strong foundation in accounting and information technology, Germial brings a fresh perspective and valuable skills to our workforce. Despite being a newcomer to the industry, his training with us has proven him to be a perfect fit for the role.
Professional Background:
Germial completed one semester of coursework for Bachelor of Science in Accounting Technology and further enriched his knowledge for 3 years with Bachelor of Science in Information Technology. His academic journey demonstrates his dedication to continuous learning and adaptability. Beyond his formal education, he has accumulated three years and one month of professional experience across four different call centers. This diversified background equips him with a versatile skill set that extends beyond the classroom.
Skills and Interests:
Outside of his professional pursuits, Germial is a multifaceted individual. He is an avid reader, singer, and dancer, demonstrating a passion for creativity and self-expression. He enjoys exploring the realms of literature, music, and film, further enhancing his diverse interests.
Interpersonal Skills:
Germial possesses a unique blend of qualities that make him a valuable team member. While he may initially come across as shy and reserved, his professionalism and friendliness shine through. His maturity in dealing with colleagues and clients fosters a positive work environment.
Personality Traits:
Known for his analytical thinking and meticulous attention to detail, Germial consistently delivers high-quality work. He approaches tasks with a commitment to thoroughness, double-checking his work to ensure accuracy.
Communication Skills:
Germial excels in both written and verbal communication. His responses are insightful, demonstrating his ability to convey complex ideas effectively. Although he may appear soft-spoken and hesitant at first, his verbal communication skills are noteworthy.
Work Supervision:
One of Germial’s standout qualities is his autonomy and self-starter mindset. He adapts quickly to existing systems and workflows, requiring minimal supervision to excel in his tasks.
Organisation:
Germial is highly organised, which is reflected in his work. He maintains a structured approach to his responsibilities, ensuring that nothing falls through the cracks.
Areas of Opportunity:
While Germial’s communication skills are strong, he may benefit from being more proactive in sharing his progress and any potential task delays. Working on assertiveness and taking the initiative in this area will further enhance his contributions.
Suitability:
Germial is exceptionally suitable for the Mortgage Broking Assistant role at Affordable Staff. His diverse background, strong work ethic, and ability to adapt make him an ideal candidate for the position.
Additional Trainer Feedback:
Throughout his training, Germial has been compliant with policies, displaying a positive attitude and professional demeanor. He is receptive to feedback and displays a strong willingness to learn and improve, consistently applying new learnings to his tasks. His overall progress has been commendable.
Additional Behavioral Traits:
Germial’s reliability is a testament to his commitment and dedication to his work. Clients and colleagues can trust in his consistency and dependability.
In conclusion, Germial is a promising addition to Affordable Staff, bringing a unique blend of skills, professionalism, and a passion for continuous improvement. We look forward to witnessing his continued growth and contributions to our team.
EDUCATIONAL BACKGROUND
Degree: Bachelor of Science in Information Technology
Level: Completed 3 years
Degree: Bachelor of Science in Accounting Technology
Level: Completed 1 semester
EMPLOYMENT HISTORY
Business Name: Fair Trade Outsourcing
Position: Online Proctor
Date of Employment: November 2020 – June 2023
Business Name: Transcom Worldwide
Position: Customer Service Representative
Date of Employment: June 2019 – August 2019
Business Name: iQor Philippines
Position: Customer Service Representative
Date of Employment: October 2018 – January 2019
Business Name: Ubiquity Global Services
Position: Customer Service Representative
Date of Employment: February 2018 – March 2018
SKILL SET SUMMARY
English Listening
English Composition
DISC
VAK