PLACED WITH CLIENT

PERSONAL DETAILS

Name: Clark Guili

Date of BirthGenderMarital Status
October 17, 1996MaleSingle

Interview with Clark

SUITABLE ROLE/S

Clark is suitable for an administrative assistant role.

Education

Bachelor of Science in Business Administration Major in Marketing Management (Completed 2 years)

Experience

Customer Service Representative – 3 years & 8 months

Strengths

Clark is intelligent, accurate, and friendly. He has over 3 years of work experience in the call center industry. He has a good command of the English language in both written and spoken forms.

Clark spent his career in the call center industry under US-based accounts. He was with an account that sold consumer goods. He catered to all his customers’ queries and concerns over the phone. He also took in orders for his customers, monitored their orders, and offered more products. He assisted them with the returns of defective products and processed refunds as well. He was then with two healthcare accounts where he assisted his clients with billing inquiries, insurance benefits, and medical claims.

With his years in the call center industry, he has developed his problem-solving and analytical skills, as well as his attention to detail. Moreover, he has also honed his multitasking and time management abilities. He may be quiet and reserved, but he is very much ready to take on the challenge of becoming a part of your team as an admin assistant.

Other Information

Clark has a passion for literature. He loves reading poems and novels and puts down his thoughts into writing. He also likes to keep himself fit and healthy by running, playing basketball, and working out in the gym. He likes experimenting with different dishes in his kitchen in his free time. And if time permits, he also enjoys trying out new food and cuisines in the city.

EMPLOYMENT HISTORY

Business Name: Teletech

Position: Customer Service Representative

Date of Employment: January 2021 – December 2021

Business Name: Teleperformance

Position: Customer Service Representative

Date of Employment: December 2019 – December 2020

Business Name: iQor Philippines

Position: Customer Service Representative

Date of Employment: January 2017 – October 2018

Skill Set Summary

English Listening

English Composition