PLACED WITH CLIENT
PERSONAL DETAILS
Name: Iola Andrea Galas
| Date of Birth | Gender | Marital Status |
|---|---|---|
| 27 June, 1999 | Female | Single |
Interview with Iola
SUITABLE ROLE/S
Iola is suitable for an administrative assistant role.
Education
Bachelor of Science in Hospitality Management
Experience
Customer Service Representative – 4 months
Strengths
Iola is intelligent, inquisitive, and interactive. She is fairly new to the workforce with four months of work experience in the call center industry. She has good written and verbal communication skills.
Iola started her career in the call center industry under a US provider of photovoltaic solar energy generation systems. She catered to all customers’ queries and concerns via phone and email and did outbound calls for people who plan to buy products generating solar energy. She also assisted her customers in troubleshooting their solar panels and system installations. She guided them in operating the mobile application, website, and updates. Her short stint in the call center helped her hone her listening, analytical, and problem-solving skills. Moreover, she has also developed her attention to detail and time management abilities.
Iola may be young, yet she is capable and determined. She is flexible and makes sure that she gives her best in everything. She will make a great addition to your team as an admin assistant.
Other Information
Iola has a penchant for watching different kinds of TV series. She watches American, Korean, Thai, and Chinese TV series. She also loves listening to music, especially Korean pop.
She also used to be active in school activities back in her junior high school days. She was a part of the volleyball and tug-of-war teams for their sports meets.
EMPLOYMENT HISTORY
Business Name: Focus Direct, Inc.
Position: Customer Service Representative
Date of Employment: June 2021 – October 2021
Skill Set Summary
English Listening
English Composition
DISC
VAK
