Team Member Ready for Placement

PERSONAL DETAILS

Name: Andrea Isabel Lacson

Date of BirthGenderMarital Status
2 November, 1998FemaleSingle

Interview with Andrea

ABOUT ANDREA

Andrea is a dedicated and goal-oriented professional with a Bachelor of Science in Business Management. She balances her professional endeavors with a range of personal interests, including reading books, general exercise, and spending time with friends when schedules align. She also enjoys traveling and continuously learning new skills, showcasing her dynamic and versatile personality.

Onboarding Training and Assessment
At Affordable Staff, we emphasise equipping each team member with a strong understanding of administrative tasks and a deep appreciation of Australian business practices and cultural nuances. Her training began with a comprehensive overview of general administrative competencies tailored for the Australian Real Estate sector, ensuring she is well-prepared to support a diverse range of tasks.

Affordable Staff Tools Training
Tools Training is a vital component of the General Admin training program at Affordable Staff. Andrea developed proficiency with essential software, including LastPass for password management, Outlook for email and calendar organisation, TechSmith for screen capture and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Through a blend of theoretical instruction and practical application, she demonstrated her ability to securely manage passwords, organise emails, handle cloud storage, and efficiently conduct virtual meetings. Additionally, she received an introduction to property management tools such as Property Tree, Property Me, Console, DocuSign, and CoreLogic, ensuring she is well-equipped to handle a variety of tools that enhance productivity and streamline workflows.

Additional Tools Proficiency
Andrea is proficient in Microsoft Word, Excel, and PowerPoint, with practical experience in Microsoft Outlook, Teams, and OneDrive. She has limited experience with Trello, Hubstaff, and LastPass, and possesses basic knowledge of Microsoft OneNote, Publisher, SharePoint, Adobe Photoshop, Canva, and Sprout. These tools, combined with her training, empower her to efficiently handle a wide array of administrative tasks.

Additional Skills and Notable Experience
Andrea’s professional background includes over two years as a service associate in a banking institution, where she developed exceptional customer service and organisational skills. She also worked as a comptroller staff in a car manufacturing company for eight months, where she gained valuable insights into data management and financial documentation. Her seven months of experience in the BPO industry further refined her problem-solving abilities and adaptability to fast-paced environments.

Learning Ability and Work Proficiency
Andrea is a conscientious and diligent worker with an analytical and rational mind. She adapts quickly to new systems and workflows, demonstrating strong written and verbal communication skills. While she occasionally learns through initial errors, her ability to identify and correct mistakes ensures continuous improvement. She works autonomously and maintains a high level of organisation, consistently delivering quality results.

Interpersonal Skills and Personal Characteristics
Andrea’s cheerful and approachable demeanor makes her a pleasure to work with. She is highly responsible, sociable, and demonstrates a steady energy in her work. Her willingness to accept responsibility and her inspiring initiative are complemented by her resourcefulness and patient approach to tasks. She collaborates effectively with others, fostering a friendly and amicable work environment.

Suitability
Andrea is greatly suitable for any general real estate, property management, or general administrative position. She is also well-suited for voice roles.

Why Andrea is Suitable for the Role
Andrea’s robust academic background in Business Management, combined with her professional experience and comprehensive training, positions her as an ideal candidate for an admin role in the Australian Real Estate sector. Her proficiency with essential tools, ability to adapt quickly, and dedication to learning ensure that she will excel in supporting real estate and property management tasks. Her personable nature and resourcefulness make her a valuable addition to any team.

EDUCATIONAL BACKGROUND

Degree: Bachelor of Science in Business Management

Level: Graduate

EMPLOYMENT HISTORY

Business name: Asia United Bank

Position: Service Associate

Date of Employment: April 2022 – Present

Business name: Ubiquity

Position: Customer Service Representative

Date of Employment: November 2021 – April 2022

Business name: Chevrolet

Position: Comptroller Staff

Date of Employment: February 2021 – October 2021

Business name: Conectys Philippines

Position: Customer Service Representative

Date of Employment: November 2020 – January 2021

Business name: Orix Metro Leasing and Finance Inc.

Position: Intern

Date of Employment: 2018 – 2019

SKILL SET SUMMARY

English Composition