Team Member Ready for Placement

Mikhail is a highly motivated graduate with a Bachelor of Science in Business Administration, majoring in Operations Management. He enjoys watching Netflix, hanging out with friends, and playing football. A fan of Marvel, Ghibli, and Lord of the Rings, he brings an enthusiastic and approachable personality balanced with diligence and focus. Combining his academic achievements with practical experience, he brings a sharp eye for accuracy, a dedication to meticulous work, and a proactive approach to his professional growth. His natural enthusiasm and passion for learning will make him a reliable and resourceful addition to any team in the real estate industry.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state. Our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

He is equipped with specialised knowledge and skills tailored to the Australian real estate industry. His training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises, like processing property management tasks such as invoices, lease agreements, and routine inspections, are central to the curriculum.

These exercises familiarised him with common real estate procedures and honed his data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing him to apply the learnings immediately. He is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Mikhail and all team members received an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures he is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency
Prior to his onboarding training, he had already gained experience and self-declared proficiencies with the following tools:

• Advanced: Word, Canva
• Practical Application: PowerPoint
• Limited Experience: Excel, OneNote, OneDrive
• Basic Knowledge: Figma, LastPass, Wix

Additional Skills and Notable Experience
Mikhail has gained practical exposure in administrative and operational work through various university-related and internship experiences. He was a member of a business and operations management organisation for three years, an inspector for the university’s commission on elections for nearly two years, and an intern at the commission on audit for four months. During his internship, he was responsible for encoding disbursement vouchers, editing and printing notices of disallowance, and ensuring accuracy in financial data entry. His work required keen attention to detail, precision in encoding monetary figures, and careful review of official documents. Key skills and tasks include:

• Demonstrating keen attention to detail to ensure the accuracy of data entry and document processing.
• Coordinating tasks with precision and ensuring timely completion of assigned responsibilities.
• Reviewing and validating content in official documents to maintain quality and compliance standards.
• Utilising software tools like Microsoft Word and Excel to produce, edit, and manage professional reports.
• Communicating effectively with team members and stakeholders through clear and concise verbal and written communication.
• Adapting to new processes and tools through a focused and methodical learning approach.
• Maintaining highly organised workflows and structured systems to handle multiple tasks efficiently.

Learning Ability and Work Proficiency
He demonstrates a steady and determined learning approach, continuously striving to improve his work output. He excels in following instructions and ensures tasks are performed methodically. While he benefits from initial support with new processes, he quickly adapts through focused learning and practice. His good verbal and written communication skills, coupled with his highly organised approach to work, position him to handle responsibilities with minimal supervision once trained.

Interpersonal Skills and Personal Characteristics
He is naturally sociable and approachable, fostering positive and cooperative relationships with his team members. His enthusiasm and earnest commitment to his work create a dynamic and engaging environment. Professionally, he is methodical and structured, ensuring tasks are broken down and executed effectively. His cheerful disposition, combined with his perseverance and readiness to take initiative, make him a valued contributor to any team.

Suitability
Mikhail is greatly suitable for any general real estate, property management, or general administrative position, with additional suitability for voice roles.

Why Mikhail is Suitable for the Role
His combination of academic achievement, professional insight, and technical training makes him an excellent candidate for administrative roles in the real estate sector. His strong organisational skills, attention to detail, and ability to work with diverse tools ensure that he can handle the intricacies of real estate management tasks. With his proactive approach to learning and exceptional interpersonal skills, he is poised to provide outstanding support and add meaningful value to his team and clients.