Team Member Ready for Placement
PERSONAL DETAILS
Name: Michael Luis Besa
Date of Birth | Gender | Marital Status |
---|---|---|
17 July, 2000 | Male | Single |
Interview with Michael
ABOUT MICHAEL
Michael is a focused and driven individual with a strong interest in fitness and personal growth. He enjoys exercising, cooking, following recipes, and introspecting in his free time. A graduate of a Bachelor of Science in Psychology, Michael’s analytical and thoughtful nature shines through in both his personal and professional endeavors. His passion for self-improvement and discipline are reflected in his hobbies, which include going to the gym and baking.
Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.
Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.
He is equipped with specialised knowledge and skills tailored to the Australian real estate industry. His training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.
These exercises familiarise Michael with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently. These are the tasks that he has completed so far:
- Processing routine inspection in WA
- Processing water invoices
- Comparative Market Analysis (CMA)
- Filling out a lease agreement form
- Lease renewal and navigating Property Me
- Processing maintenance requests and requests for approval forms
- Introduction to RPData CoreLogic
- Conducting comparative market analysis
- Scheduling and managing routine inspections
- Database audit
- Entering details into the condition report
- Strata email management and categorisation
Affordable Staff Tools Training
Tools Training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.
Each session combines theoretical instruction with practical, hands-on activities, allowing him to apply the learnings immediately. He is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.
Additionally, time permitting, Michael and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.
This comprehensive approach ensures he is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.
Additional Tools Proficiency
Before our onboarding training, he was identified as proficient with the following tools and software:
- Practical Application – Microsoft Word, Excel, PowerPoint, Adobe Photoshop, Canva
- Limited Experience – Microsoft OneDrive, Forms, Wix, Google Web Designer
- Basic Knowledge – Microsoft Outlook, Teams, Trello, Hubstaff, LastPass
Additional Skills and Notable Experience
Michael’s academic background in psychology provided him with valuable experience in administrative work, particularly in data entry, reporting, and document organisation. His internships in both educational and clinical psychology settings required him to score psychological tests, create presentations, manage sensitive data, and compile psychological reports, reinforcing his attention to detail, accuracy, and structured approach to tasks.
His ability to analyse and interpret data, create well-structured documents, and organise information efficiently translates well into real estate administration, where precision and structure are essential.
Learning Ability and Work Proficiency
Michael is a diligent and serious worker, known for his high comprehensive capacity and excellent analytical power. He approaches his work with caution and dedication, taking the time to absorb new processes fully before executing them. While Michael requires minimal supervision, he tends to set high standards for himself, which can lead to overthinking and occasional self-doubt. Nevertheless, his commitment to continuous improvement ensures steady progress in his work, and he consistently produces high-quality results.
Interpersonal Skills and Personal Characteristics
Michael’s assertive and outspoken nature enables him to engage in productive discussions and raise insightful questions. He is a diligent and efficient worker, showing a deep devotion to his tasks. His meticulous approach to organisation ensures that he stays on top of his responsibilities, while his willingness to accept new challenges highlights his readiness to grow. Michael is both cordial and cooperative, making him a valuable team player. Despite his serious demeanor, he is approachable and builds strong working relationships with colleagues.
Suitability
Michael is greatly suitable for any general real estate, property management, or general administrative position. He is also well-suited for voice roles.
Why Michael is Suitable for the Role
Michael’s solid foundation in psychology, combined with his analytical mindset and proficiency in various administrative tools, makes him highly suitable for a real estate administrative role. His ability to organise tasks systematically, manage property-related responsibilities, and communicate effectively ensures that he will thrive in supporting real estate operations. Michael’s disciplined work ethic and commitment to continuous improvement further enhance his suitability for this role.
EDUCATIONAL BACKGROUND
Degree: Bachelor of Science in Psychology
Level: Graduate
EMPLOYMENT HISTORY
Business name: Affordable Staff
Position: Real Estate Administrative Assistant
Date of Employment: October 2024 – Present
Business name: White Coat Psychological Clinic
Position: Student Intern
Date of Employment: August 2022 – September 2022
Business name: University of St. La Salle
Position: Student Intern
Date of Employment: June 2022 – July 2022
SKILL SET SUMMARY
English Composition
DISC
VAK