Team Member Ready for Placement

Danielle is a versatile and service-oriented professional with a Bachelor of Science in Hotel and Restaurant Management and a strong foundation in hospitality, administration, and customer service. Her experience spans international cruise operations, virtual assistance, logistics coordination, and property management support, making her highly adaptable and well-equipped to handle dynamic work environments. Known for her organisational skills and client-focused mindset, she approaches each task with enthusiasm and precision. Her warm personality and strong work ethic are complemented by her passions—she enjoys singing, karaoke, photography, and spending quality time with her family.

Onboarding Training and Assessment

At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise Danielle with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training

Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Danielle and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency

Prior to our onboarding training, Danielle had already learned and gained experience with the following tools and software:

• Practical Application: Canva, Word, Excel, PowerPoint, Microsoft Outlook, OneNote, Teams, OneDrive
• Limited Experience: PropertyMe, Core Logic RP Data

Additional Skills and Notable Experience

She has built a varied and impressive career across different industries and roles.  Key tasks include:

• Handling lead generation through social media platforms, automation tools, customer relationship management systems, and productivity software.
• Overseeing document processing, onboarding, training schedules, and interdepartmental communication.
• Coordinating culinary staff documentation and training compliance for international crews.
• Creating daily reports, writing memos and emails, and maintaining communication.
• Participating in property management assistant training focused on Australian real estate industry processes.

Her other roles include assistant restaurant manager, line cook, kitchen assistant, customer service representative, and chat support agent, giving her well-rounded experience in logistics, coordination, and communication.

Learning Ability and Work Proficiency

She demonstrates a strong ability to learn and adapt, showing consistent progress and high motivation in her work. She is an active listener with strong verbal and written communication skills and follows instructions with ease. Her systematic approach allows her to work independently with minimal supervision, and her organisational skills ensure she handles multiple tasks efficiently. She consistently delivers high-quality work and demonstrates strong attention to detail, with a clear commitment to maintaining accuracy and consistency in everything she does.

Interpersonal Skills and Personal Characteristics

She is warm, cheerful, and naturally harmonious when working with others. She maintains a diligent, enthusiastic attitude, shows readiness to accept responsibility, and takes initiative with confidence. Known for being attentive, energetic, and considerate, she brings a friendly, cooperative presence to any team. Her professional conduct is paired with intelligence and resourcefulness, which she combines with a keen eye for detail and an eagerness to learn. These traits are supported by her love for singing, karaoke, photography, and spending quality time with her family.

Suitability

She is greatly suitable for any general real estate, property management, or general administrative position. She is also suitable for voice roles, basic social media, and basic video editing.

Why Danielle is Suitable for the Role

She is a highly capable and multi-skilled team member whose background in administration, customer service, and property management makes her an ideal fit for real estate and general admin roles. Her previous responsibilities, especially in coordinating and managing personnel and data, demonstrate her organisational strength and adaptability. Her enthusiastic personality, communication skills, and ability to learn new tools with minimal supervision reinforce her readiness to contribute meaningfully to any client’s operations.