TEAM MEMBER READY FOR PLACEMENT

Jasmin is a graduate of Bachelor of Fine Arts major in Digital Media Arts. She has a strong passion for reading books, drawing, writing, and watching anime and musicals. Her creative background is matched with strong communication and administrative skills, making her a versatile and reliable team member. She brings a balance of calm and cheerful demeanor with a serious and diligent work ethic, making her well-suited for administrative roles in dynamic industries such as real estate.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise her with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Jasmin and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency
Prior to our onboarding training, she had already learned and gained experience with the following tools:

• Expert: Photoshop, Photopea, Canva
• Practical Application: Adobe Express
• Limited Experience: CoreLogic
• Basic Knowledge: PropertyMe

Additional Skills and Notable Experience
She brings experience from creative and educational roles that have helped her develop a wide range of skills relevant to administrative and support tasks. She interned at a boutique production company for a month, where she was exposed to content development processes. She also worked as a part-time art teacher for a summer workshop for three months, where she honed her communication and instructional skills. Lastly, she worked as a freelance storyboard artist at a webtoon production house from October 2023 to October 2024, which sharpened her eye for detail, creativity, and ability to meet deadlines independently.

Through these roles, she developed and demonstrated:

• Strong creative and design skills
• Storyboarding and content planning
• Clear communication and instructional delivery
• Ability to work independently and manage deadlines
• Basic video editing proficiency
• A high level of attention to detail and presentation

She has been working with Affordable Staff since June 2024 within the real estate space. Her tasks include:

• Property Marketing and Client Communication
  • Scheduling home opens and entering them into the system
  • Attaching appraisal documents and updating listing details
  • Adding enquiry feedback and sending vendor reports regularly
• Administrative Support and Documentation
  • Updating rent review dates and managing calendar reminders
  • Preparing and submitting mortgage-related forms and info sheets
  • Creating and organizing Microsoft Forms for team use
• Creative and Technical Support
  • Designing layouts, pubmats, and client presentations
  • Compiling contact lists for specific properties or projects
  • Supporting social media posts and content formatting
• Maintenance Coordination
  • Entering job details into the system for quote requests
  • Submitting work order forms and tracking status
  • Coordinating maintenance documentation with property records

Learning Ability and Work Proficiency
She is a serious and conscientious worker who learns through consistent practice and close attention to instructions. She adapts quickly to systems and workflows and is known to be highly autonomous, requiring little supervision once oriented. She is a highly organised individual with strong verbal and written communication skills and is quick to ask questions when in doubt, demonstrating her initiative and proactive learning style.

Interpersonal Skills and Personal Characteristics
She is calm, modest, and cheerful, with a gentle yet confident presence that makes her easy to work with. She is punctual, cordial, and ready to take on responsibilities with enthusiasm. Her diligence and keen attention to detail shine through in her work, while her active listening and eloquent communication ensure smooth collaboration with others. She brings both creative insight and a grounded, professional approach to her role.

Suitability
Jasmin is greatly suitable for any general real estate, property management, or general administrative position, and is also suited for tasks involving basic video editing.

Why Jasmin is Suitable for the Role
Her unique blend of creative skill, administrative competency, and strong communication makes her a valuable addition to any real estate support team. She has demonstrated the ability to work independently and manage responsibilities with accuracy and professionalism. Her familiarity with a range of tools, combined with her natural attention to detail and willingness to learn, makes her well-prepared to thrive in an administrative support role in the real estate space.