PLACED WITH CLIENT

Christianna is an energetic and dedicated individual with a Bachelor of Science in Business Administration, majoring in Human Resource Management. Passionate about a range of activities, she finds joy in reading dystopian science fiction and romantic comedy novels, listening to music, hiking, and exploring new cuisines through cooking. Christianna also enjoys watching movies and TV shows, and she stays active with general exercise, including working out in her garden, walking, jogging, and dancing.

Onboarding Training and Assessment

At AffordableStaff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

AffordableStaff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

Christianna is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Christianna’s training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise Christianna with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

AffordableStaff Tools Training

Tools Training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing Christianna to apply the learnings immediately. Christianna is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

This comprehensive approach ensures Christianna is well-equipped to handle the variety of tools, leading to increased efficiency and task productivity.

Additional Skills and Notable Experience

Christianna has extensive work experience, including her roles as community service director, external secretary, and vice president of the local city chapter of an international youth organisation for 11 months during college.

Christianna has been working with AffordableStaff since October 2022 within the real estate space where she assisted her client with the below tasks:

• Client Communication and Document Management
  • Managing and maintaining client email correspondence.
  • Addressing client inquiries.s.
  • Sending and tracking important documents.
• Efficient Email Handling and Organisation
  
  • Copying, categorising, and storing emails and documents related to official matters.
  • Filing emails and documentation into the appropriate folders.
• Listing Management and Administrative Coordination
  • Inputting and updating property listings.
  • Creating and managing vendor-paid advertising invoices.
• Trust Account Oversight and Contract Drafting
  • Processing trust account movement requests.
  • Compiling contract details and drafting contracts.
• Communication Facilitation and Agreement Management
  • Handling incoming and outgoing calls to and from salespersons, sellers, and buyers.
  • Navigating tenant and prospective buyer agreements.
• Administrative Documentation and Reporting
  • Crafting essential letters for prospect listings.
  • Sending advertising, marketing, and management fee updates to property owners.
• Data Conversion and Archiving Excellence
  
  • Converting complex tenancy agreements into spreadsheet formats.
  • Uploading and archiving completed task files for safekeeping.

Learning Ability and Work Proficiency

Christianna is a consistent worker capable of working independently. She adapts quickly to existing systems and workflows, demonstrating outstanding written communication skills and being an active listener. Her ability to follow instructions with ease and her high level of autonomy make her a reliable and efficient team member. Christianna is highly organised, ensuring that tasks are completed accurately and on time.

Interpersonal Skills and Personal Characteristics

Christianna is a charming and pleasant individual who exudes calm and gentleness. Her diligence and reliability make her a trustworthy team member. She is confident and smart, approaching her work with efficiency and patience. Christianna is systematic in her organisation and friendly, sociable, and humble in her interactions. Her ambition and sincerity, combined with her thoughtful and courteous nature, make her a delightful colleague. She consistently works independently and shows a strong interest in her work.

Suitability

Christianna is greatly suitable for any general real estate, property management, or general administrative position.

Why Christianna is Suitable for the Role

Christianna’s combination of extensive training, proficiency with essential tools, notable work experience, and exceptional interpersonal skills make her an ideal candidate for roles in real estate, property management, or general administration. Her ability to adapt quickly, work autonomously, and maintain high levels of organisation ensures she can support her clients effectively. With her positive attitude and dedication, Christianna is well-prepared to excel in her role within the Australian real estate space.