PLACED WITH CLIENT

Anjeneth is intelligent, accurate, and confident. She has over 2 years of work experience in the call center industry. She has good written and verbal English communication skills.

Anjeneth started her career in the call center industry under a US-based telco account. She catered to all her customers’ queries and concerns through chat. She assisted her customers in processing their orders, refunds, and returns. She also helped her customers in troubleshooting their devices by walking them through the step-by-step process of repairing them.

She was then with another outsourcing company under a US-based financial account. She catered to all her customers’ account inquiries and concerns. She helped them understand their statements, balances, and payments. She also assisted them on how to navigate the website and the mobile application.

Her experience in the call center industry helped hone her multitasking, active listening, and attention to detail. Moreover, she has also developed her organisational skills and time management abilities. With her experience in the call center, she became more flexible and adaptable toward people and tasks. She will make a great addition to any team as an admin assistant.