PLACED WITH CLIENT
PERSONAL DETAILS
Name: Stella Maris Sta. Ana
Date of Birth | Gender | Marital Status |
---|---|---|
5 September, 1983 | Female | Single |
Interview with Stella
SUITABLE ROLE/S
Stella is suitable for an administrative assistant role.
Education
Bachelor of Science in Computer Science
Experience
- Customer Service Representative – 12 years and 5 month
- Data Analyst – 1 year and 9 months
- On the Job Trainee – 3 months
Strengths
Stella is a confident and determined woman. She has over 15 years of work experience under her belt. She has a good command of the English language in written and spoken forms.
She worked as an administrative assistant during her on-the-job-training, where she was tasked with handling and filing documents for one of the government offices in the country. This role developed her relational and communications skills.
Stella was also a customer service representative for some of the biggest call centers in the city. She handled customers’ inquiries and disputes. She also dealt with customer subscriptions and account maintenance. This role developed her communication, problem-solving and multi-tasking skills.
She also worked as a data analyst for a health care account in a different call center. She was responsible for receiving application forms and encoding them into the system used by the company. This role enhanced her organisational skills and her eye for detail.
In general, Stella is a competent woman who works to the best of her ability with minimal to no questions. She is quick to learn the ins and outs of the industry. She is analytical and organised. She excels on her own, but can also greatly contribute to a team. She will make a great addition to your team as an admin assistant.
Other Information
Stella loves to watch movies, especially horror and thriller movies. She loves to keep abreast of current affairs through different social media platforms.
She also loves gold fishes and breeds them as a side hustle.
EMPLOYMENT HISTORY
Business name: TeleTech
Position: Customer Service Representative
Date of Employment: September 2010 – October 2021
Business name: Focus Direct Inc
Position: Customer Service Representative
Date of Employment: November 2008 – January 2009 | July 2009 – September 2010
Business name: Accenture Healthcare Processing Inc
Position: Data Analyst
Date of Employment: November 2005 – August 2007
Business name: Social Security Services
Position: On the Job Trainee
Date of Employment: June 2003 – September 2003
Skill Set Summary
English Listening
English Composition
DISC
VAK