TEAM MEMBER READY FOR PLACEMENT

Zimriah  holds a Bachelor of Arts in English and has also completed one year of a Bachelor of Elementary Education Major in General Education. Outside of work, she enjoys watching Netflix, singing, and engaging in church activities. She is an active member of her church, spending most of her weekends there, singing in the choir, and participating in community events. She also has a deep appreciation for romance novels and movies, which reflect her warm and expressive personality.

Onboarding Training and Assessment

At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

Zimriah is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise her with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training

Tools Training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Zimriah and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle the variety of tools, leading to increased efficiency and task productivity.

Additional Skills and Notable Experience

Before joining Affordable Staff, she honed her communication and problem-solving skills through various experiences. She brings valuable teaching experience, having worked as an english teacher in a learning center for 2 years and 1 month and as an online english teacher for 1 year and 2 months. These roles have strengthened her communication skills, patience, and adaptability to various learning styles, making her well-equipped for administrative and client-facing positions.

She has been an invaluable member of the Affordable Staff team since March 2022, where she serves as a dedicated real estate administrative assistant. Her tasks include:

•  Processing Applications & Managing Client Records
• • Reviewing and processing applications for home rentals
  • Adding and updating new property owner information
  • Sending follow-up emails to applicants
• Reports & Compliance
• • Preparing reports for new property investors
  • Uploading and organising property photos for listings
  • Saving and sending electrical safety reports to clients
• Data Entry & Documentation
• • Transferring and organising data from one system to another
  • Uploading and managing job quotes and client information
  • Entering prices and discounts for client jobs
• Work Orders & Invoicing
• • Scheduling and recording client bookings for services
  • Generating and sending invoices for completed jobs

Learning Ability and Work Proficiency

She is a steady worker who continuously strives to improve her performance. She actively seeks out learning opportunities and is determined to widen her expertise. She has strong verbal and written communication skills and is particularly engaging in interactions. She adapts well to recorded instruction videos and hands-on practice, ensuring she fully absorbs new processes.

While she requires some support when learning new systems and processes, she is well-organised and methodical in her work. A key area of growth for her is proactively offering well-thought-out solutions to challenges and ensuring clarity in all client communications. With her willingness to learn and determination to succeed, she is expected to refine these skills quickly.

Interpersonal Skills and Personal Characteristics

Her cheerful and easy-going personality makes her a pleasure to work with. She is naturally warm, friendly, and sociable, which allows her to build strong connections with colleagues and clients alike. Her enthusiasm and eagerness to take on responsibilities reflect her proactive approach to work. She possesses a striking level of initiative and versatility, demonstrating her ability to adapt to different challenges.

In her professional conduct, she is competent, capable, and keen to excel. Her methodical and orderly approach to tasks ensures efficiency and accuracy. As a team player, she is cooperative and pleasing to work with, making her an asset to any workplace. Her strong determination and perseverance allow her to tackle challenges with a positive mindset, ensuring continuous growth and success in her role.

Suitability

She is greatly suitable for any general real estate, property management, or general administrative position. She is also well-suited for voice roles and basic social media tasks.

Why Zimriah is Suitable for the Role

She brings a unique combination of warmth, enthusiasm, and strong organisational skills to her role. Her ability to engage effectively in verbal and written communication makes her a strong candidate for administrative support in real estate and property management. With her thorough onboarding training, proficiency in key industry tools, and eagerness to learn, she is well-prepared to handle various administrative functions efficiently. Her proactive attitude, sociable nature, and structured work approach position her as a valuable asset in any administrative team. With continuous growth and refinement of her skills, she is expected to thrive and contribute meaningfully to her workplace.