Team Member Ready for Placement

Kim is a Bachelor of Science in Computer Science graduate who enjoys working out, listening to music, and playing roleplaying video games. He describes himself as warm, calm, and easy-going, with a thoughtful nature and a strong sense of focus. In his downtime, he likes watching camping videos on YouTube or hitting the gym. He brings with him a solid professional background in business process support and quality assurance, complemented by creative and technical interests such as graphic design and digital tools.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

He is equipped with specialised knowledge and skills tailored to the Australian real estate industry. His training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise him with common real estate procedures and hone his data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing him to apply the learnings immediately. He is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Kim and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

Additional Tools Proficiency
Prior to our onboarding training, he had already learned and gained experience with the following tools and software:

• Advanced: Adobe Photoshop, GIMP, Microsoft Word & Excel
• Practical Application: CorelDRAW, Adobe Dreamweaver, Canva, Microsoft PowerPoint, Microsoft Outlook, Microsoft OneNote, Microsoft Teams, OneDrive, Microsoft Forms, Trello, Hubstaff, LastPass
• Limited Experience: AutoCAD, Squarespace

Additional Skills and Notable Experience
He has over 11 years of professional experience, starting as a business process associate and quality assurance officer for 6 years and 6 months, followed by a promotion to senior business process associate for 4 years and 9 months. In these roles, he was responsible for:

• Performing data entry and quality assurance checks
• Preparing and managing large datasets in Excel
• Conducting research and generating PDF reports
• Creating visuals and editing images using tools like Adobe Photoshop and GIMP
• Communicating effectively through reports, emails, and presentations
• Participating in weekly performance huddles and occasional client-facing meetings
• Engaging in development programs such as Kaizen and basic programming workshops
• Supporting safety initiatives as a member of the company fire brigade team

These experiences reflect his ability to manage complex administrative tasks, adapt to varied systems, and contribute meaningfully in a structured team environment.

Learning Ability and Work Proficiency
He is a logical and detail-oriented thinker with a strong capacity for analysis. He follows instructions with ease and learns best when he can observe and critically assess a task. While he may take extra time with new formats due to his meticulous nature, he becomes faster and more confident with experience. He requires minimal supervision, is highly organised, and displays excellent verbal and written communication skills.

Interpersonal Skills and Personal Characteristics
He is cordial, composed, and attentive, contributing to a calm and respectful work environment. He collaborates well with others, takes responsibility proactively, and demonstrates enthusiasm for learning and doing his best. His friendly nature, paired with a systematic and confident approach to tasks, makes him a dependable and pleasant team member to work with.

Suitability
Kim is greatly suitable for any general real estate or general administrative position, as well as for voice roles, basic social media, and basic video editing tasks.

Why Kim is Suitable for the Role
His extensive experience in business process support, combined with his critical thinking skills and adaptability, makes him a strong fit for real estate and administrative support roles. His high level of organisation, familiarity with a broad range of tools, and strong communication skills enable him to support clients efficiently. His balanced personality and positive work ethic further enhance his value as a reliable team member ready to contribute meaningfully to client success.