PLACED WITH CLIENT

Jessa is a dedicated professional with a Bachelor of Secondary Education Major in English, currently excelling as a valued member of the Affordable Staff team. Her journey from a student assistant to an experienced educator has equipped her with a diverse skill set and a passion for helping others succeed. As an existing member of Affordable Staff, she continues to showcase her commitment to excellence and her ability to thrive in various roles.

Work History:

Before joining Affordable Staff, she served as a student assistant for over three years during her university tenure, where she provided invaluable support to her peers and honed her communication and organisational skills. Following this, she dedicated herself to teaching, spending nearly two years as a teacher, where she focused on empowering students academically and fostering their personal growth. Her experience as an online English teacher further demonstrated her proficiency in language instruction and her adaptability in diverse educational settings.

Despite her educational background and prior experience diverging from the virtual assistant industry, her training and tenure at Affordable Staff have unequivocally demonstrated her suitability for general administrative positions, particularly within the sphere of real estate and property management.

Personal Details:

Jessa is known for her professionalism and dedication to her craft. With a passion for Korean drama and literature, she embodies a vibrant curiosity and a love for cultural exploration. Her interests, coupled with her commitment to continuous learning, reflect her dynamic and multifaceted character.

Personality and Traits:

Her interpersonal skills and professional demeanor make her an asset to any team. While initially reserved, she quickly becomes an integral part of any group, demonstrating confidence and a results-oriented approach. With a keen attention to detail and a reliable nature, she consistently delivers high-quality work and fosters positive relationships with colleagues and clients alike.

Skills and Communication:

With excellent written and verbal communication skills, she effectively conveys ideas and instructions with clarity and precision. Her ability to follow instructions and adapt to new processes, albeit with a brief learning curve, highlights her dedication to continuous improvement. Furthermore, her proficiency in working with recorded instructional videos underscores her resourcefulness and self-motivation in mastering new tasks.

Supervision and Organisation:

Jessa thrives in environments that value organisation and autonomy. While she requires minimal supervision, her highly organised approach ensures that tasks are completed efficiently and to the highest standard. With meticulous attention to detail and a proactive attitude, she consistently exceeds expectations and contributes to the overall success of her team.

Current Employment with Affordable Staff:

Jessa has been an integral part of the Affordable Staff team since September 2022, specialising in the real estate and property management sector. Her role encompasses a diverse array of responsibilities, where she diligently executes tasks crucial to the smooth functioning of operations and client satisfaction. Her tasks include:

1. Lease Management and Documentation:
   • Preparing and sending lease agreements to tenants, referencing lease expiry details, and completing associated checklists.
   • Processing signed lease agreements by updating details in databases.
   • Reviewing lease renewal board and updating tenant responses accordingly.
   • Preparing lease expiry reports and sending them to property managers.
2. Client Communication and Support:
   • Addressing messages in inboxes, particularly signed leases.
   • Sending intention emails to tenants with lease expiries.
   • Updating ownership details for contacts to corresponding agents.
   • Performing support tasks such as assigning messages/emails to recipients and entering invoices as bills.
3. Property Administration and Organisation:
   • Creating virtual property tours using Matterport scans.
   • Entering buyer inquiries.
   • Transferring lost property folders for storage management.
   • Generating Trello cards and comparative market analyses for lease expiries.
   • Converting manual fees to automated ones.
   • Organising property folders and deleting documents to manage storage.
   • Updating property tasks and adjusting status, priority level, and dates based on clean-up instructions.
   • Processing file pick-up tasks and completing associated checklists.

Jessa’s professional journey and diverse skill set make her a valuable asset to Affordable Staff and any organisation she joins. With a strong foundation in education, a passion for continuous learning, and a commitment to excellence, she embodies the qualities of a dedicated and adaptable professional. Her interpersonal skills, organisational prowess, and results-oriented mindset position her as an ideal candidate for any general administrative position. As Jessa continues to grow and thrive in her career, she remains a reliable and valued member of the Affordable Staff team.