We are pleased to introduce Joanne, our newest addition to the Affordable Staff team. Because of her academic and professional background, Joanne’s transition into the virtual assistant industry may seem unconventional, but her training with us has revealed her exceptional potential, making her an ideal fit for the role of Mortgage Broking Assistant.
Professional Background:
Joanne comes from an academic background with a Bachelor’s degree in Secondary Education, specializing in Filipino, and has completed one year of master’s studies in Education. Her professional journey started as an English teacher at an English school for Japanese students for 8 months, followed by a rewarding 5-year tenure as a high school teacher at a local university. These have equipped her with valuable teaching and communication skills and have fostered a strong foundation in understanding and delivering information effectively.
Skills and Interests:
Outside of her professional life, Joanne’s personal interests include reading books and participating in church activities. She is also an animal lover, enjoying the company of dogs and cats. These interests reflect her nurturing and compassionate nature, which aligns well with her role as a Mortgage Broking Assistant.
Interpersonal Skills:
Joanne stands out with her confidence, professionalism, and friendliness. Her analytical mindset, attention to detail, and commitment to double-checking her work highlight her dedication to delivering high-quality results.
Personality Traits:
She is known for her analytical thinking, meticulous attention to detail, and proactive approach to her responsibilities. These traits, combined with her friendly demeanor, contribute to her effectiveness in collaborative work environments.
Communication Skills:
Joanne possesses strong written and verbal communication skills, demonstrating confidence in handling customer calls. She is adept at following instructions and requires minimal supervision, reflecting her commitment to delivering tasks accurately and efficiently.
Work Supervision:
Her ability to work with minimal supervision is a testament to her organisational skills and adaptability. She has shown a willingness to absorb new processes and responsibilities, ensuring she meets the expectations of her role.
Organisation:
Highly organised, Joanne excels in managing tasks and responsibilities. Her attention to detail and efficiency contribute to her ability to navigate complex work situations with ease.
Areas of Opportunity:
While she has showcased tremendous potential, there are areas where she aims to improve, including efficiency and time management. Additionally, continuous proactive communication and attentiveness to notices and messages are areas she is actively working on.
Suitability:
Joanne is exceptionally well-suited for any position as a Mortgage Broking Assistant. Her adaptability and commitment to learning make her an ideal candidate for roles that require attention to detail and effective communication.
Additional Trainer Feedback:
She has been compliant with policies, displaying a positive attitude throughout her time with Affordable Staff. Despite being new to the Mortgage Broking industry, she has been adaptable and eager to learn, positioning herself as a valuable team member. Continued focus on efficiency and open communication will further enhance her effectiveness as a Mortgage Broking Assistant.
Additional Behavioral Traits:
Reliability is a notable behavioral trait that Joanne consistently demonstrates. Her commitment to tasks and responsibilities makes her a dependable member of the team.
In conclusion, Joanne is an invaluable addition to Affordable Staff, bringing a wealth of skills, a positive attitude, and a commitment to continuous improvement. As she embarks on her journey in the Mortgage Broking industry, we are confident that she will thrive and contribute significantly to our collective success. We look forward to witnessing her continued growth and accomplishments within our team.
