Team Member Ready for Placement

Faith is a Bachelor of Science in Accountancy graduate with several years of accounting experience across local and international business environments. Her background includes accounts payable, bookkeeping, invoice processing, inventory monitoring, financial reporting, payroll support, customer service, and administrative coordination. She has worked with retail businesses and US-based clients, giving her experience in maintaining accurate financial records, meeting processing deadlines, and communicating with suppliers, customers, accounting teams, and other stakeholders. She is organised, diligent, and comfortable working independently, with a strong appreciation for accuracy when handling financial information.

Onboarding Training and Assessment
At Affordable Staff, we ensure that every team member possesses a robust understanding of administrative tasks while also having a deep appreciation and comprehension of Australian business practices and cultural nuances. This dual focus ensures they are exceptionally well-prepared to support their clients effectively. All our VAs begin with general admin training that focuses on real estate, providing them with valuable context for working with Australians and a comprehensive overview of general admin competencies. This foundational training ensures that trainees are versatile and capable of supporting a wide range of administrative tasks.

Our training program for Accounts Virtual Assistants (VAs) encompasses a comprehensive suite of topics essential for proficient financial administration. The curriculum begins with foundational bookkeeping tests and a basic accounting refresher, followed by specialised modules on an introduction to Australian accounting and taxation. Trainees delve into business activities and entity reporting within Australia, learn the basics of accounting ledgers, and get acquainted with various accounting software, including Xero and MYOB. The program includes detailed steps for setting up and using these tools, covering everything from bank feeds to payroll compliance and invoice creation. VAs gain hands-on experience by processing various tasks in Xero, ensuring practical application of their learning.

Additionally, the training addresses taxation topics, including types of taxes, regulations, and laws specific to individuals and businesses in Australia. The final segment includes a thorough assessment and certifications in Xero and MYOB, ensuring that trainees are well-prepared for real-world accounting tasks.

This comprehensive approach ensures our VAs are highly skilled in both general administrative support and specialised accounting functions, making them invaluable assets to their clients.

Affordable Staff Tools Training
Tools Training is a crucial part of our training program, ensuring our team members gain proficiency in essential software used in daily operations. Our team members are introduced to LastPass for password management, Outlook for email and calendar organisation, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

For those completing our Accounting Foundations course, we place a significant emphasis on Xero and MYOB. Accounting VAs spend considerable time honing their skills through practice and repetition using these tools, ensuring they become highly adept and efficient.

Prior to her training with Affordable Staff, Faith had also gained experience with the following tools and software:

• Basic Knowledge: MS Word, Excel, Outlook
• Other Tools Used Professionally: SAP, QuickBooks, Microsoft Teams

Additional Skills and Notable Experience
She brings over five years of combined experience across accounting, bookkeeping, and customer service roles, including 3 years and 9 months as an accounting assistant, 1 year and 2 months as a freelance accounting associate, and 3 months as a customer service representative. Her experience has provided her with practical exposure to financial administration, accounts payable, bookkeeping, reporting, customer support, and stakeholder coordination.

• Managing accounts payable across multiple retail branches, including processing supplier invoices and company expenses according to payment terms.
• Receiving and validating supplier invoices and checking amounts for accuracy before processing payments.
• Maintaining bookkeeping records for US-based retail clients, including updating daily sales and monitoring supplier payments.
• Processing stock invoices and credit notes and assisting with non-stock invoice analysis and accounting entries.
• Checking employee timesheets for applicable pay run periods and generating end-of-month reports.
• Monitoring selected inventory items, particularly high-value items and those requiring investigation due to discrepancies.
• Communicating with suppliers, branch accounting staff, and accounting heads through phone calls, email, and online communication platforms.
• Providing billing and subscription support to US customers as a Customer Service Representative.
• Monitoring and responding to email inquiries as part of regular administrative support.
• Applying strong time management and task organisation to meet accounting deadlines while maintaining accurate financial information.
• Completing online QuickBooks training to refresh and strengthen her knowledge of the software.

Faith has been working with Affordable Staff since June 2026, where she assisted her client with the following tasks:

• Accounts Payable and Invoice Processing
  • Downloading and encoding stock invoices and credit notes in Hubdoc.
  • Analysing and verifying non-stock invoices before creating accounting entries.
• Payroll and Financial Reporting
  • Checking employee timesheets for each applicable pay run period.
  • Generating end-of-month reports as part of regular financial reporting.
• Email and Administrative Support
  • Monitoring and responding to email inquiries as part of daily administration.

Learning Ability and Work Proficiency
Faith is a diligent and conscientious worker who remains committed to seeing tasks through once she has set a goal. She actively listens, communicates confidently, and adapts quickly to established systems and workflows. Her previous experience managing accounting responsibilities and deadlines has strengthened her ability to organise priorities and work with a high degree of autonomy.

Interpersonal Skills and Personal Characteristics
She presents as warm, mature, friendly, and sociable, with a patient and cooperative approach to working with others. She is industrious and keen to accept responsibility while demonstrating initiative and a methodical approach to her work. Her punctuality, willingness to assist, and commitment to completing assigned responsibilities support her ability to work effectively both independently and as part of a team.

Suitability
Faith is greatly suitable for General Accounts and General Administrative positions.

Why Faith is Suitable for the Role
Faith’s Accountancy degree, combined with several years of practical accounting experience, provides her with a strong foundation for an Australian Accounting support role. She has hands-on experience in accounts payable, bookkeeping, invoice processing, financial reporting, timesheet checking, inventory monitoring, and maintaining accurate financial records, as well as experience supporting international clients and communicating with different stakeholders. Her previous exposure to SAP and QuickBooks, together with her Affordable Staff training in Xero, MYOB, Australian accounting, taxation, and administrative systems, further broadens her capabilities. Her organised and independent working style makes her well-suited to supporting clients with both accounting and general administrative responsibilities.