Team Member Ready for Placement

Arianna has completed two years of Civil Engineering and brings valuable administrative experience gained through active participation in student and community organisations. She is passionate about creative pursuits such as writing, painting, and reading, and enjoys music as a source of inspiration. With a strong blend of creativity, organisation, and determination, she is well-equipped to support administrative functions and client services in the real estate sector.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise Arianna with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Arianna and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency
Prior to our onboarding training, she had already learned and gained experience with the following tools and software:

• Advanced: Word, Canva
• Practical Application: Excel, PowerPoint
• Limited Experience:  OneNote, OneDrive, DocuSign, SmallPDF
• Basic Knowledge: Teams, Adobe Photoshop, AutoCAD, SketchUp, Google Fonts

Additional Skills and Notable Experience
She brings experience from her involvement in university and volunteer organisations, where she took on various leadership and administrative responsibilities. She served as a member of the creatives committee and later as assistant secretary in a student engineering organisation, and currently holds the position of secretary in a community service club. Key skills and responsibilities include:

• Delivering secretarial and administrative support such as organising documents, creating reports, and managing emails
• Preparing forms, writing letters, and documenting meeting minutes
• Creating publication materials and captions for social media promotion
• Handling scheduling and meetings
• Storing and organising
• Demonstrating a balance of creative design and structured documentation for university and community events

She has been part of Affordable Staff since May 2025 in the real estate space. Her tasks include:

• Property Management Administration
  • Managing lease renewal processes and updating tenant records, including emergency contact information.
  • Scheduling routine inspections, issuing required notices, and auditing inspection records for accuracy.
  • Preparing and updating property management forms, including Form 6 agreements and Form 9 Entry Notices.
  • Maintaining property and management records by updating portfolios, property manager assignments, and new management details within the property management system.
  • Processing new tenancy documentation, coordinating document signing, and distributing completed agreements to owners and tenants.
• Property Compliance, Maintenance, and Financial Administration
  • Processing smoke alarm compliance reports, annual subscription renewals, and other property compliance documentation.
  • Creating tenant invoices for water usage and maintenance-related charges while attaching supporting documentation.
  • Entering maintenance invoices into workflow systems and monitoring work orders by following up with trades on repair progress.
  • Issuing rent arrears notices and following up on overdue tenant invoices in accordance with property management procedures.
  • Auditing owner disbursement settings and identifying discrepancies between agreements and system records.
• Property Marketing and Business Development Support
  • Publishing rental property advertisements across online platforms and removing listings once properties are leased.
  • Preparing rental appraisals and comparative market assessments to support leasing and business development activities.
  • Assisting with onboarding newly managed properties by creating property records, preparing property descriptions, and setting up system information.
  • Editing property images, floor plans, and marketing materials for online advertising.
  • Preparing and sending weekly property performance reports with inspection activity, market comparisons, and pricing recommendations for property owners.
• Operational Coordination and Portfolio Support
  • Coordinating with Property Managers, Business Development Managers, and support staff to action daily administrative requests.
  • Maintaining accurate property databases through ongoing record reviews, audits, and system updates.
  • Monitoring multiple property portfolios to ensure tasks are completed within required timeframes.
  • Supporting day-to-day property management operations through documentation, reporting, and administrative coordination across leasing, maintenance, compliance, and client communication activities.

Learning Ability and Work Proficiency
She is a highly autonomous and systematic team member who quickly adapts to new systems and workflows. She is a steady worker who shows continuous progress and has great written communication skills, complemented by good verbal communication. While she may initially feel overwhelmed with unfamiliar tasks, she can manage them effectively after settling into the workflow. Her ability to follow instructions and work independently makes her a reliable and consistent contributor.

Interpersonal Skills and Personal Characteristics
She is gentle and well-behaved, with a calm and steady demeanor that adds to her professionalism. She demonstrates perseverance, brilliance, and a strong sense of responsibility in every task she undertakes. Her systematic approach to work is paired with a modest and cooperative attitude, allowing her to thrive in both individual and team settings. She is resourceful, open to feedback, and committed to continuous learning and self-improvement.

Suitability
She is greatly suitable for any general real estate, property management, or general administrative position, and is also suited for voice roles and basic social media tasks.

Why Arianna is Suitable for the Role
She combines administrative competency, creative flair, and a strong willingness to learn—all essential for thriving in a real estate admin role. Her leadership experience in student and community organisations highlights her ability to manage documentation, communications, and project coordination with diligence and professionalism. With her adaptability, resourcefulness, and solid foundation in both admin and communication tools, she is well-positioned to provide excellent support in Australian real estate or general administrative operations.