PLACED WITH CLIENT
PERSONAL DETAILS
Name: Hannah Bella Moya
| Date of Birth | Gender | Marital Status |
|---|---|---|
| 10 February, 1996 | Female | Single |
Interview with Hannah
SUITABLE ROLE/S
Hannah is suitable for an administrative assistant role.
Education
Bachelor of Science in Hospitality Management
Experience
- Mortgage Broking Administration Assistant – 2 years
- Virtual Assistant – 5 months
- Catering Coordinator – 3 months
- Management Trainee – 3 months
- Real Estate Agent – 2 months
Strengths
Hannah is organised and has a keen eye for detail. She has over a year of work experience before she joined Affordable Staff. She has a good command of the English language, in both written and spoken form.
Right after uni, she joined one of the restaurants in the city and worked as a management trainee. She managed staff, made sure that the restaurant adheres to health and safety mandates, maximised profits, and achieve sales targets set by the head office. As a fresher, she was challenged by the role; however, she maintained her composure especially when under stressful situations. She was able to improve her multitasking, problem-solving, and customer-relation skills.
In her next company, she worked as a virtual assistant for a real estate company based in Australia. She was tasked to perform admin tasks, edit pictures, and utilise Google Earth. She learned how to communicate effectively and her role has greatly improved her attention to detail.
She also got a chance to work as a real estate broker where she didn’t just help look for potential clients but also oversaw various activities that led up to the purchase of properties. She also acted as a liaison in purchasing agreements between buyers and sellers regarding property prices and settlement details. Indeed, she became more inclined to deal with people and it has improved her negotiation skills.
Presently, she is an administration assistant in the mortgage broking industry in Australia. She’s gain knowledge and background in the different tools and applications used in this industry, such as Outlook, Broos, Connective, Zoiper, FDrive, Small PDF, Broker Engine, AFG FLEX, CoreLogic and lender systems.
Hannah may seem quiet but she’s confident from the inside. With her good work ethic and love for challenge, she would be a good fit for an administrative role.
Other Information
Hannah is health-conscious and always finds time to exercise. She enjoys dancing and was very active back in high school.
In terms of achievement, she graduated with Latin honours in college, while being an active official of their student government.
EMPLOYMENT HISTORY
Business Name: Affordable Staff
Position: Mortgage Broking Administration Assistant
Date of Employment: April 2021 – present
Duties & Responsibilities:
- Organising documents
- Setting up loan applications in the lenders’ system
- Requesting tax invoices from suppliers
- Preparing settlement documents for signature and sending them to lenders
- Performing post-settlement activities, such as preparing thank you and amortisation letters and loan documents for clients’ copy, and saving commitment schedules
- Completing loan details in the database
- Double-checking information and uploading support documents to be submitted to lenders
- Documenting email correspondences
- Preparing compliance documents for client signature
- Reading, organising, and managing emails
- Calling and following up with lenders for application status
- Ordering valuation from lenders for clients’ loan application
- Downloading, renaming, requesting, uploading of documents on Broker Engine and Onedrive
- Uploading generated application forms and scanned signed documents from client
- Merging signed documents from client to original loan documents
- Calling lenders for inquiries about the home loan, updated policies and other queries
- Processing of applications
- Checking and endorsing if applicants are serviceable
- Requesting of pricing discount as per broker’s request
- Submitting pricing request on lender’s system and saving pricing quote on Onedrive
- Updating notes about valuation updates, property value, property value in FLEX
- Uploading valuation report on Onedrive
- Checking status at RP Data
- Addressing actions in order for valuations to progress
- Filling out discharge request
- Following up signed application or loan documents
- Processing of loan change requests for existing clients
- Answering queries via email
- Sorting out concerns and other queries of broker and broker associates
Business Name: Philippines Sea Games Organizing Committee
Position: Catering Coordinator
Date of Employment: August 2019 – November 2019
Business Name: EG Ongteco Realty
Position: Real Estate Consultant
Date of Employment: April 2018 – June 2018
Business Name: The Benavente Group
Position: Virtual Assistant
Date of Employment: March 2017 – August 2017
Business Name: Cabalen Restaurant
Position: Management Trainee
Date of Employment: August 2016 – December 2016
Skill Set Summary
English Listening
English Composition
DISC
VAK
