Team Member Ready for Placement

Elisha is a Bachelor of Science in Psychology graduate who enjoys an active lifestyle through exercise, jogging, volunteering, and tree planting, while also spending her free time listening to music. She brings hands-on administrative experience from both a psychological clinic and school internship, as well as a distribution company where she handled reporting, inventory, documentation, and branch administrative support. Her educational background, practical experience, and organised approach make her well-prepared for administrative roles within the Australian real estate industry.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise her with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, she and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency
Prior to her onboarding training with Affordable Staff, Elisha had already gained knowledge and practical experience using the following tools and software:

• Basic Knowledge: Word, Excel, PowerPoint, Outlook, Canva
• Practical Application: ODOO

Additional Skills and Notable Experience
Prior to joining Affordable Staff, she completed internships in a psychological clinic and school and later gained administrative experience as a center assistant/secretary for a local distribution company, where she supported daily branch operations, reporting, inventory management, and internal coordination.

She has been working with Affordable Staff since April 2025 within the real estate space. Her tasks include:

• Property Management Administration
  • Preparing lease documentation, including new leases, lease amendments, management agreements, management authorities, and Notices to Sell.
  • Managing tenancy administration through tenancy applications, rental references, lease renewal checklists, end-of-tenancy processes, and end-of-management tasks.
  • Coordinating routine property operations, including inspection scheduling, exit condition reports, inspection documentation, and compliance monitoring.
  • Maintaining accurate property records by entering new properties, updating management checklists, uploading documents, and managing property information in Property Tree and PropertyMe.
• Financial Administration and Accounts Support
  • Processing bills, invoices, and creditor records, including invoice creation, fund calculations, invoice approvals, and financial data entry.
  • Uploading and managing invoices through TAPI while maintaining accurate financial records across property management systems.
  • Updating fees, maintaining creditor information, and requesting compliance documents such as insurance and licenses.
  • Managing council and utility e-billing, ensuring accurate billing records and payment administration.
• Property Systems, Compliance, and Database Management
  • Maintaining property, tenant, and creditor databases across multiple property management platforms.
  • Updating compliance reports, adding properties to Detector Inspector, and managing annual compliance requirements.
  • Monitoring key movements through key register management and maintaining organised digital property documentation.
  • Performing tenancy-related verification tasks, including NTD checks and other property administration activities.
• Client Communication and Marketing Support
  • Preparing and sending tenant and owner communications, including notices, payment reminders, and mail merge correspondence.
  • Creating Comparative Market Analyses (CMAs), rent increase documentation, and rental property advertisements.
  • Coordinating holiday bookings, inbox management, and general client communication tasks.
  • Supporting marketing initiatives through social media content, blog updates, and market update publications while continuously improving knowledge through training and system familiarisation.

Learning Ability and Work Proficiency
Elisha demonstrates a structured and consistent approach to learning, showing continuous progress while actively seeking opportunities to expand her knowledge and skills. She communicates effectively through clear written and verbal communication and is an attentive listener who conveys information concisely. She adapts quickly to established systems and workflows, follows instructions well, and performs confidently with minimal supervision. Her highly organised and systematic work style enables her to manage administrative responsibilities efficiently while maintaining accuracy. As someone who is naturally meticulous, she may occasionally spend additional time on unfamiliar tasks to ensure they are completed correctly, reflecting her commitment to producing quality work.

Interpersonal Skills and Personal Characteristics
Elisha presents herself as a calm, dependable, and considerate professional who works well with others while maintaining a composed and courteous approach. She is diligent, punctual, and eager to take responsibility, readily offering assistance whenever needed. Her sociable nature allows her to collaborate effectively with colleagues, while her confidence, keen interest in learning, and systematic mindset help her contribute positively to team environments. Combined with her professionalism and thoughtful approach to work, these qualities make her a reliable and approachable administrative team member.

Suitability
Elisha is greatly suitable for general Australian real estate, property management, and general administrative positions, with additional suitability for Basic Social Media support roles.

Why Elisha is Suitable for the Role
Elisha combines relevant administrative experience with strong organisational skills, reporting expertise, and hands-on experience in data management, inventory control, and branch administration. Her ability to work accurately in fast-paced environments, communicate effectively with internal stakeholders, and adapt quickly to established systems aligns well with the demands of Australian real estate administration. Supported by her onboarding training, proficiency with common business software, and dependable work ethic, she is well-prepared to provide efficient and reliable administrative support while continuing to grow within the role.