PLACED WITH CLIENT

Cleyanne is a vibrant and dedicated individual with a Bachelor of Science in Psychology. She enjoys immersing herself in the world of books, particularly science fiction novels, and dystopian movies. Cleyanne also has a passion for music and singing, which adds a creative spark to her analytical mind. Her diverse interests reflect her well-rounded personality, making her an excellent fit for roles that require both intellectual rigor and a personal touch.

Onboarding Training and Assessment

At AffordableStaff, we emphasise the importance of providing each team member with a comprehensive understanding of both administrative tasks and Australian business practices. This approach ensures that our team members, including Cleyanne, are exceptionally prepared to support their clients effectively.

Her onboarding process began with an in-depth exploration of the fundamentals of real estate in Australia. This training included a combination of viewing educational videos, reading detailed articles, and engaging in hands-on exercises. The content covered a wide array of topics, from understanding the nuances of the Australian real estate market to mastering specific property management tasks. These tasks included processing invoices, managing lease agreements, and conducting routine inspections, all designed to sharpen her skills in data entry, organisation, and record management.

By working through these practical exercises, she gained valuable experience in real estate procedures, which are essential for maintaining accurate records and efficiently managing properties. The training also introduced her to various scenarios she might encounter in the Australian real estate industry, ensuring that she is well-equipped to handle a variety of challenges.

AffordableStaff Tools Training

Tools training is an essential component of the General Admin program at AffordableStaff. Cleyanne was introduced to a suite of tools vital for day-to-day operations. These include LastPass for secure password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Her training combined theoretical instruction with hands-on activities, allowing her to apply her learnings immediately. She is now proficient in securely managing passwords, organising and categorising emails, capturing and sharing visual content, tracking work time and productivity, conducting and managing virtual meetings, handling cloud storage, and managing projects effectively.

Additionally, she received an overview of various property management tools such as Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic. This comprehensive approach has ensured that Cleyanne is well-equipped to handle a variety of tools, leading to increased efficiency and productivity in her tasks.

Additional Tools Proficiency

Before joining AffordableStaff, Cleyanne was already proficient in several tools and software, including Filmora, Capcut, Canva, MS Office, and Google Applications. Her prior experience with these tools has enhanced her ability to create engaging content, manage documents efficiently, and collaborate seamlessly with her team.

Additional Skills and Notable Experience

Cleyanne brings with her valuable experience from various roles. She has worked as an encoder at a non-profit organisation, interned at a psychological center and a local university, and served as an ESL tutor. These experiences have honed her communication and problem-solving skills, making her a well-rounded candidate for any administrative role.

Learning Ability and Work Proficiency

She possesses an analytical and rational mind, consistently demonstrating excellent results in her work. She is a well-organised and self-motivated worker who is quick to adapt to existing systems and workflows. Her communication skills are exemplary, both in verbal and written forms, and she is capable of working independently with minimal supervision. Although she may take some time to complete tasks she is unfamiliar with, her capacity for learning and her systematic approach to work ensure that she quickly overcomes any initial challenges.

Interpersonal Skills and Personal Characteristics

She is known for her mature, spirited, and pleasant demeanor, which makes her a joy to work with. She is diligent and enthusiastic, always ready to take on responsibilities with confidence and resourcefulness. Her sharp mind and systematic approach to tasks reflect her strong organisational skills, while her amicable and sincere nature fosters excellent cooperation with others. Cleyanne is not only a consistent and capable worker but also someone who brings a sincere and considerate attitude to every interaction. Her enthusiasm for her work and her ability to raise thoughtful questions make her a valuable team member who is always eager to contribute and grow.

Suitability

Cleyanne is greatly suitable for any general real estate, property management, or general administrative position. Additionally, her strong communication skills make her well-suited for a voice role.

Why Cleyanne is Suitable for the Role

Cleyanne is an ideal candidate for roles within the Australian Real Estate space, particularly in administrative and property management capacities. Her comprehensive training, combined with her proficiency in essential tools and her prior experience in customer service, sales, and education, make her a well-rounded and capable professional. Her strong analytical abilities, excellent communication skills, and systematic approach to work ensure that she can efficiently manage tasks while contributing positively to any team. Her maturity, enthusiasm, and resourcefulness further enhance her suitability for roles that require both independence and collaboration. With her diverse skill set and keen interest in real estate, Cleyanne is poised to excel in any administrative role she undertakes.