Team Member Ready for Placement

Carl holds a Bachelor of Science in Psychology and has also completed a year of study in Medical Technology. He enjoys singing and general exercise, particularly running. He has a strong interest in technology and is also fascinated by fragrances. He brings a well-rounded background to the team, combining academic knowledge, a passion for continuous learning, and prior exposure to various administrative and human-centered environments.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

He is equipped with specialised knowledge and skills tailored to the Australian real estate industry. His training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise him with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing him to apply the learnings immediately. He is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Carl and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures he is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency
Before our onboarding training, he had already learned and gained experience with the following tools:

• Advanced: Word, PowerPoint, Canva, DocuSign
• Practical Application: Excel, Outlook, Teams, Forms, Trello, Hubstaff, LastPass, Small PDF, Google Fonts
• Limited Experience: OneNote, Adobe Photoshop, AutoCAD, Wix, Squarespace, WordPress, Pixlr

Additional Skills and Notable Experience

His previous roles have given him valuable experience in both administrative and people-focused settings. He has supported teams in schools, a hotel, a youth care facility, and a call center, allowing him to build confidence in handling tasks independently and communicating effectively. These experiences helped him become more organised, observant, and adaptable in a variety of work environments. Key skills and tasks include:

• Assisting with filing, data entry, and basic office documentation
• Supporting student and client needs with care and attentiveness
• Handling inbound calls and responding to inquiries in a professional manner
• Observing and helping in staff coordination and training sessions
• Preparing simple reports and updating records
• Shadowing professionals in guidance, psychology, and HR functions
• Practicing respectful and effective communication with both clients and coworkers
• Applying basic computer and design skills when needed for tasks or presentations

He has been working with Affordable Staff since July 2025 within the Real Estate space where she assisted his clients. His tasks include:

• Managing Inspections
  • Rescheduling inspections
  • Confirming tenant attendance through calls
  • Checking inspections conducted
• Tenant Records and Data Management
  • Adding, updating, or removing tenant emails and contact details
  • Entering tenant information and necessary notes into the system
• Communication with Tenants
  • Sending SMS updates and reminders
  • Handling email correspondence

Learning Ability and Work Proficiency
He is a diligent and conscientious worker with an analytical and rational mindset. He adapts quickly to new systems and workflows, follows instructions with ease, and performs best with hands-on practice. He is highly autonomous and capable of working independently, while still open to guidance when learning new systems. Known for being highly organised, Carl maintains consistent performance and continuously seeks opportunities to improve his work. His clear written and verbal communication skills further strengthen his ability to deliver quality results.

Interpersonal Skills and Personal Characteristics
He is pleasant, cheerful, and calm in his approach, making him easy to work with in a team setting. He is reliable and eager to take responsibility, showing initiative and resourcefulness when faced with challenges. With a systematic and refined way of working, he collaborates well with others and contributes positively to group dynamics. His friendly, sociable, and courteous personality helps him build rapport with colleagues and clients alike, while his enthusiasm and earnest interest in his work reflect his professional commitment.

Suitability
He is greatly suitable for any general real estate, property management, or general administrative position, as well as voice roles and basic social media.

Why Carl is Suitable for the Role
His academic foundation, diverse work exposure, and proactive learning mindset position him as an excellent candidate for administrative support in the Australian Real Estate space. His strong communication skills, ability to work independently, and enthusiasm for both technology and structured tasks make him a reliable and adaptable team member. With a blend of professionalism and approachability, he is well-prepared to contribute meaningfully to client success.