PLACED WITH CLIENT

Kristabell brings a wealth of experience and a diverse skill set to her role as an Administrative Assistant at Affordable Staff. With a background in Information Technology and Business Administration, coupled with years of experience in different roles, she is a valuable asset to our team.

Work History:

Kristabell has been an integral part of Affordable Staff since September 2023, where she has excelled in her role as an Administrative Assistant. Before joining our team, she honed her administrative and customer service skills as a freelance virtual assistant for 4 years and 11 months and as a sales associate at a retail company for 2 years and 7 months.

Personal Details:

With a passion for Korean Drama and reading, she finds joy in socialising, doing household chores, and nurturing her love for plants. Her involvement in their high school choir and her penchant for playing badminton reflect her well-rounded personality and commitment to both personal and team activities.

Personality and Traits:

She is known for her friendly demeanor and team-player attitude. She approaches tasks with a data-driven mindset, ensuring attention to detail and accuracy in all her endeavors. While she values camaraderie, she is also mindful of maintaining focus and adhering to professional standards, striving for excellence in every aspect of her work.

Skills and Communication:

Possessing excellent written and verbal communication skills, she confidently handles customer calls and effectively communicates with team members. Her ability to follow instructions with ease, coupled with her adaptability and resourcefulness, allows her to seamlessly integrate into existing systems and workflows.

Supervision and Organisation:

She demonstrates a high level of organisational skills, managing tasks efficiently and requiring minimal supervision. She is well-versed in maintaining systematic workflows and pays meticulous attention to detail, ensuring that work is completed to the highest standards.

Current Employment with Affordable Staff:

Kristabell is currently employed with Affordable Staff, specialising in the Real Estate/Property Management sector since September 2023. In her role, she adeptly handles a wide range of tasks to ensure smooth operations and exceptional client service. Her tasks include:

1. Communication and Correspondence Management:
   • Handling email responses for sales and rental inquiries.
   • Personalising emails and calls for necessary actions.
   • Conducting rent arrear notice calls.
   • Communicating with landlords, suppliers, and tenants regarding maintenance issues.
2. Administrative and Financial Management:
   • Processing rent resets and folio receipts.
   • Conducting reconciliation adjustments.
   • Troubleshooting financial transactions, including double receipts and bond transactions.
   • Ensuring accuracy in financial statements for landlords.
3. Tenant and Property Management:
   • Processing applications, conducting screenings, and performing reference checks for potential tenants.
   • Verifying tenant information through calls and assisting tenants with inquiries or issues.
   • Handling entry condition reporting.
   • Managing water bill address changes.
   • Overseeing the maintenance process by assigning suppliers, creating quotations, and following up on job-covered insurances.
4. Accounting Software Proficiency:
   • Utilising Xero Accounting for various tasks, including navigating bank feed errors and troubleshooting bank reconciliations.
   • Adjusting rent due dates efficiently.
   • Generating comparative market reports and editing tenant information.
   • Archiving property folios as part of comprehensive financial management.

Kristabell is a dedicated and skilled professional with a proven track record of success in administrative roles. Her blend of technical expertise, interpersonal skills, and commitment to excellence makes her greatly suitable for any general administrative position, including roles that involve client communication. Her positive attitude, adaptability, and strong work ethic make her a valuable asset to any team fortunate enough to have her onboard.