PLACED WITH CLIENT
PERSONAL DETAILS
Name: Jenieviev Donasco
Date of Birth | Gender | Marital Status |
---|---|---|
19 March, 2001 | Female | Single |
Interview with Jenieviev
ABOUT JENIEVIEV
Jenieviev is a dedicated professional with a Bachelor of Science in Information Technology. She is passionate about life, she enjoys playing football since high school, hanging out with friends, camping, binge-watching shows, and traveling. Her diverse interests reflect a well-rounded personality, making her a dynamic addition to any team.
Onboarding Training and Assessment
At Affordable Staff, we ensure each team member possesses a robust understanding of administrative tasks, coupled with a deep appreciation of Australian business practices and cultural nuances. This comprehensive training begins with a focus on real estate but provides a thorough overview of general admin competencies, ensuring versatility in supporting various administrative tasks.
Jenieviev’s training commenced with an introduction to the fundamentals of real estate in Australia. She engaged with educational videos and insightful articles to understand the market’s nuances. Practical exercises were a core part of her training, where she processed property management tasks such as invoices, lease agreements, and routine inspections. These hands-on activities familiarised her with common real estate procedures and honed her data entry and organisational skills. This practical approach ensured she could maintain accurate records and manage properties efficiently.
Additionally, the training covered the varying principles of residential tenancy agreements across different Australian states. she learned the importance of client-specific training to address unique requirements, enhancing her ability to provide tailored support to clients.
Affordable Staff Tools Training
At Affordable Staff, tools training is an essential part of our General Admin program. Jenieviev received comprehensive training that covered applications such as LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording visual content, Hubstaff for time tracking, and Zoom and Teams for virtual communication. She also learned to use OneDrive for file management and Trello for project management. Each session combined theoretical instruction with practical activities, allowing Jenieviev to apply her learnings immediately.
Additionally, she received an overview of various property management tools such as Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic. This comprehensive approach ensured that she is was well-equipped to handle a variety of tools, leading to increased efficiency and productivity in her tasks.
Additional Tools Proficiency
Prior to our onboarding training, Jenieviev was identified as proficient with several tools and software:
- Practical Application: Word, PowerPoint, Canva
- Limited Experience: Excel, Outlook, Teams, Forms
- Basic Knowledge: OneNote, OneDrive, Adobe Photoshop, Wix, WordPress
Additional Skills and Notable Experience
She has three years of work experience in customer service and sales. These roles have significantly enhanced her communication and problem-solving skills, making her adept at addressing and resolving client issues efficiently.
Learning Ability and Work Proficiency
She demonstrates a high comprehensive capacity and excellent analytical power. She maintains generally excellent results in her work and grasps every opportunity to learn and expand her knowledge. She is assertive, with good verbal and written communication skills, and adapts quickly to existing systems and workflows. As a highly autonomous self-starter, Jenieviev is exceptionally organised but tends to overcomplicate simple instructions in her quest for perfection, needing to be more consistent with her attention to detail.
Interpersonal Skills and Personal Characteristics
She is known for her stoic yet jovial demeanor. She is persevering, willing to accept responsibility, and confident in taking initiative. Smart and competent, she is meticulous and keen in her work, methodical and systematic in her approach. She is sociable and helpful, ready to cooperate with others. Outspoken and assertive, she remains cheerful and enthusiastic about her tasks. Her high comprehensive capacity and excellent analytical power enable her to excel in her role, consistently seeking to learn and improve.
Suitability
Jenieviev is greatly suitable for any general real estate, property management, or general administrative position, including voice roles.
Why Jenieviev is Suitable for the Role
Jenieviev is a well-rounded professional with a robust understanding of both administrative and real estate tasks. Her comprehensive training at Affordable Staff has equipped her with the necessary skills and knowledge to excel in the Australian real estate industry. With a strong foundation in essential tools and software, combined with her previous work experience in customer service and sales, she brings excellent communication and problem-solving abilities to the table. Her high comprehensive capacity, organisational skills, and a keen interest in continuous learning make her a valuable asset, perfectly suited for roles in general real estate, property management, and administrative support.
EDUCATIONAL BACKGROUND
Degree: Bachelor of Science in Information Technology
Level: Graduate
EMPLOYMENT HISTORY
Business name: Ubiquity Careers
Position: Customer Care Specialist
Date of Employment: May 2022 – January 2024
Business name: PanAsiatic Solutions
Position: Technical Support Representative
Date of Employment: December 2021 – May 2022
SKILL SET SUMMARY
English Composition
DISC
VAK