PLACED WITH CLIENT

Lorecel, a recent addition to the Affordable Staff team, brings with her a wealth of experience and a passion for excellence. With a Bachelor of Science in Information Technology and a commendable tenure in customer service roles, she is poised to make a significant impact in her new role as a Mortgage Broking Assistant.

Professional Background:

Her professional journey spans over nine years, during which she honed her skills as a customer service representative across three call centers. Her dedication and commitment led to her progression to the role of senior quality evaluator, where she further refined her analytical abilities and attention to detail.

Skills and Interests:

Lorecel’s training with Affordable Staff has augmented her existing skill set. Her proficiency in written and verbal communication, coupled with her confidence in handling customer interactions, positions her as a valuable asset to any team. Outside of work, she enjoys indulging in her passion for literature, particularly through reading books and writing poems. She also finds solace in watching Netflix.

Interpersonal Skills:

While she may initially appear reserved, she quickly warms up in familiar environments, embodying professionalism and maturity in her interactions. Her friendly demeanor and approachable nature foster collaborative relationships, enabling seamless teamwork.

Personality Traits:

An analytical thinker with a keen eye for detail, she demonstrates an innate ability to dissect complex issues and derive actionable insights. Her meticulous approach ensures accuracy and precision in her work.

Communication Skills:

Her proficiency in both written and verbal communication is exemplary, instilling confidence in her ability to articulate ideas effectively. Her adeptness in handling customer calls underscores her ability to engage with stakeholders and address their needs with clarity and professionalism.

Work Supervision:

Highly autonomous and self-driven, Lorecel exhibits a proactive approach to task execution, requiring minimal supervision. Her intrinsic motivation and self-starter mentality empower her to navigate challenges independently.

Organisation:

Well-organised and methodical in her approach, she maintains structured workflows to streamline processes and optimise outcomes. Her systematic approach ensures tasks are completed with precision and within designated timelines, fostering a culture of efficiency.

Areas of Opportunity:

While she may initially encounter challenges when confronted with new and unfamiliar tasks, her adaptive nature enables her to overcome obstacles with resilience and perseverance. With continued practice and exposure, she demonstrates a propensity for rapid skill development and improvement.

Suitability:

Her diverse skill set and unwavering commitment make Lorecel ideally suited for the Mortgage Broking Assistant role. Her ability to seamlessly integrate into existing systems and workflows, coupled with her receptiveness to feedback, positions her as a valuable contributor to the team’s success.

Additional Trainer Feedback:

Her diligence, eagerness to learn, and positive attitude have been commendable throughout her training journey. Her adaptability and receptiveness to feedback underscore her potential for growth and development within the Mortgage Broking industry. With further exposure and practice, she is poised to excel as an effective administrative assistant.

Additional Behavioral Traits:

Reliable and dependable, she consistently demonstrates a strong sense of accountability and responsibility in her endeavors. Her unwavering commitment to delivering results underscores her reliability as a trusted team member.

Lorecel’s transition to Affordable Staff marks the beginning of an exciting chapter in her career journey. With a solid foundation in information technology and extensive experience in customer service roles, she is well-equipped to thrive in her new role as a Mortgage Broking Assistant. Her exceptional interpersonal skills, analytical prowess, and commitment to excellence position her as a valuable asset to the organisation. As she continues to leverage her strengths and embrace growth opportunities, she is poised to make significant contributions to the success of Affordable Staff and its clients.