PLACED WITH CLIENT

Earl Allan also known as EA, holds a Doctor of Dental Medicine degree, having completed 5 years of study. He enjoys spending his free time watching Netflix, reading books, and playing table tennis. Earl brings a unique blend of skills to his new role, having previously worked as a customer service representative and freelance bookkeeper. His diverse experience and strong interest in learning make him a great fit for administrative tasks in the real estate industry.

Onboarding Training and Assessment

At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

Earl is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Earl’s training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise Earl with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training

Tools Training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing Earl to apply the learnings immediately. Earl is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Earl and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures Earl is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency

Prior to our onboarding training, Earl was identified with the practical application of Power BI, Microsoft Excel, and Microsoft Word.

Additional Skills and Notable Experience

Earl has a strong foundation in customer service and bookkeeping, having worked as a customer service representative in a call center setting and as a freelance bookkeeper. His experience in these roles has helped him acquire essential communication and basic administrative skills. Earl’s knowledge of QuickBooks, gained through an online course, further complements his proficiency in financial management.

Learning Ability and Work Proficiency

Earl is quick to adapt to new systems and workflows, demonstrating an ability to follow instructions accurately. His analytical mindset has improved over time as he has become more familiar with processes and focused on ensuring accuracy. Earl works autonomously and is highly organised, which allows him to manage tasks efficiently with minimal supervision. His good verbal and written communication skills further enhance his capacity to contribute meaningfully to his team.

Interpersonal Skills and Personal Characteristics

Earl is a mature and steady individual with a courteous demeanor. He approaches his work with a systematic and organised mindset, ensuring tasks are completed efficiently. His modesty and ability to cooperate with others make him a valued team member. Earl’s willingness to accept responsibility and his earnest interest in the work showcase his dedication to his role. He continually seeks to improve, and his initiative shines through in his proactive approach to problem-solving.

Suitability

Earl is greatly suitable for any general real estate, property management, or general administrative position, as well as voice roles.

Why Earl is Suitable for the Role

Earl’s combination of technical proficiency, adaptability, and strong work ethic make him an ideal candidate for any general administrative role. His training has equipped him with the necessary tools and knowledge to manage a range of administrative tasks, and his interpersonal skills ensure he can collaborate effectively with clients and team members. Earl’s continuous improvement and proactive attitude position him to succeed and thrive in his role.