TEAM MEMBER READY FOR PLACEMENT

PERSONAL DETAILS

Name: Giu Matthew Cuesta

Date of BirthGenderMarital Status
13 February, 1997 MaleSingle

Interview with Giu

ABOUT GIU

Giu is a Bachelor of Science in Information Systems graduate who has been a valued member of Affordable Staff since October 2022. Throughout his tenure, he has supported a wide range of real estate sales, marketing, and administrative functions, consistently working closely with agents to coordinate property campaigns, manage listings, prepare promotional materials, and maintain accurate sales and marketing records. In his free time he enjoys listening to music, playing basketball, general exercise, video games, and playing the guitar. With a background spanning digital marketing, finance, and real estate administration, he has developed strong organisational, communication, and coordination skills. His experience supporting sales-focused activities, marketing initiatives, and client-facing processes has equipped him with the ability to work effectively in fast-paced and commercially focused environments.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks while also developing a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state. Our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

He is equipped with specialised knowledge and skills tailored to the Australian real estate industry. His training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises, like processing property management tasks such as invoices, lease agreements, and routine inspections, are central to the curriculum.

These exercises familiarise Giu with common real estate procedures and hone his data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training and Additional Tools Proficiency
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing Giu to apply the learnings immediately. He is knowledgeable in securely managing passwords, organising and categorising emails, capturing and sharing visual content, tracking work time and productivity, conducting and managing virtual meetings, handling cloud storage, and managing projects effectively.

Additionally, time permitting, Giu and all team members receive an overview of property management tools such as Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

Additional Skills and Notable Experience

Before joining the team, he worked as a freelance web specialist at a creative digital marketing agency for 2 years, where he honed his technical skills and creativity. He also spent 7 months as an English teacher at an online teaching platform, developing his communication and teaching abilities. Additionally, he served as a collection and loans assistant at a rural bank for 2 years and 5 months, where he gained experience in customer service, finance administration, and client interactions.

He has been with Affordable Staff since October 2022 in the real estate space. His responsibilities include:

  • Media and Marketing Coordination
    • Booking photos, videos, drones, floorplans, and copies based on the marketing schedule
    • Creating property info sheets and downloadable links using Canva
    • Crosschecking marketing schedules with actual invoices and adding them to the properties’ marketing ledgers
    • Adding invoice figures to marketing ledgers before sending for payment
    • Capturing finish designs and preparing visual references from plans
    • Creating 3D images of rooms or cabinetry for clearer visual presentation
  • Property Management and Listing Updates
    • Ordering e-brochures, upgrading, or renewing listings using the REA website and Domain Agent Admin
    • Renewing commercial properties using REA Agent Admin
    • Updating prices and creating new Statements of Information as requested by agents
    • Updating new prices or reserving prices for passed-in properties and notifying agents of changes and board removal dates
    • Ordering removal of sold unconditional boards
  • Advertising and Promotion
    • Booking newspaper ads including photos, copies, QR codes, and auction details
    • Creating real estate listings
    • Bumping real estate listings to the most relevant properties in the suburb
    • Publishing listings to Internet portals and managing publication of listings across various online platforms
    • Utilising the REA Audience Maximiser and Domain Social Boost for enhanced property visibility
  • Administrative Support and Reporting
    • Sending commercial lists for updates on properties to be removed or marked as leased
    • Updating marketing costs listings when there is a price increase
    • Preparing and managing expense reports
    • Ordering and handling orders for sales boards and brochures
    • Managing the uploading of property videos to YouTube
    • Creating drafts for sales boards and brochures
  • Design, Quoting, and Scheduling Support
    • Designing cabinet layouts using Kaboodle for actual projects
    • Drawing cabinetry in Mozaik based on plans, including panels, textures, and layout details
    • Measuring cabinet dimensions using plans, ruler, and calculator when needed
    • Preparing cabinet quotes using finalised measurements and design details
    • Capturing finish designs and inserting final measurements into MultiPrint plans
    • Creating schedules for finishes, appliances, and plumbing based on plans
    • Researching product details and images for finishes, appliances, sinks, and basins
    • Receiving tasks through email and shared plans and organising work accordingly

Learning Ability and Work Proficiency
He is a steady worker who shows continuous progress in his work. He learns well through hands-on practice and recorded instruction videos, follows instructions carefully, and is capable of working independently with minimal supervision. He is well organised, works hard, and consistently delivers tasks with focus and responsibility.

Interpersonal Skills and Personal Characteristics
He is jolly, warm, and spirited, with an energetic and outgoing personality. He is friendly, sociable, and easy-going, making it easy for him to work well with others. He is responsible, punctual, confident, and always ready to help, showing both initiative and a strong sense of teamwork.

Suitability
Giu is greatly suitable for real estate sales support, sales administration, marketing support, property management, client support, and general administrative positions. He is additionally suitable for voice roles.

Why Giu is Suitable for the Role
His combination of structured training in Australian real estate, hands-on experience supporting real estate sales and marketing activities, strong learning ability, and positive work attitude makes him a strong fit for an admin team member role. Through his experience coordinating marketing activities, managing listings, preparing promotional materials, supporting agents, and assisting with client-facing administrative processes, he has developed strong organisational and communication skills. His background in Information Systems supports his ability to adapt quickly to tools and systems, while his steady work style, attention to detail, and friendly personality allow him to work effectively with both clients and team members. With his dedication, organisation, and willingness to grow, he is well-prepared to support clients across administrative, marketing, and client-focused functions.

Current Employment with Affordable Staff

Since joining Affordable Staff in October 2022, Giu has built extensive experience supporting real estate sales, property marketing, listing management, and administrative operations. His strong communication skills, attention to detail, and ability to work autonomously have enabled him to consistently deliver high-quality support while contributing to marketing initiatives, client service, sales support activities, and day-to-day business operations.

EDUCATIONAL BACKGROUND

Degree: Bachelor of Science in Information Systems

Level: Graduate

EMPLOYMENT HISTORY

Business name: Affordable Staff

Position: Real Estate Sales and General Administrative Assistant

Date of Employment: October 2022 – Present

Business name: Marayo Bank Inc

Position: Collection and Loans Assistant

Date of Employment: December 2019 – May 2022

Business name: Acadsoc Ltd

Position: English Teacher (Online)

Date of Employment: May 2019 – December 2019

Business name: Volfyre

Position: Freelance Web Specialist

Date of Employment: May 2017 – May 2019

SKILL SET SUMMARY

English Composition