PLACED WITH CLIENT

Jerenel is a new member of AffordableStaff who holds a Bachelor of Arts in English Language. In her personal time, she enjoys reading books, watching Netflix, and baking. Her diverse interests reflect a well-rounded individual who finds joy in both intellectual pursuits and creative activities. Jerenel’s educational background and hobbies make her an engaging and thoughtful person, eager to bring her unique skills to the professional realm.

Onboarding Training and Assessment

At AffordableStaff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

AffordableStaff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

Jerenel is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Jerenel’s training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise Jerenel with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

AffordableStaff Tools Training

Tools Training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing Jerenel to apply the learnings immediately. Jerenel is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Jerenel and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures Jerenel is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency

Prior to our onboarding training, Jerenel was identified as proficient with the following tools and software:

• Practical Applications: Microsoft Word, PowerPoint, OneDrive, Canva, Capcut, PosterPresentations
• Limited Experience: Microsoft Excel, Vesme
• Basic Knowledge: Adobe Photoshop, Illustrator, Google Fonts

Additional Skills and Notable Experience

Jerenel completed internships at a university for two months and at a technical education and skills development agency for one month.

Her responsibilities as an intern at the university included:

• Project Assistant: Supporting departmental projects, assisting with data collection, and helping organise university events spearheaded by the center.
• Content Writing: Creating write-ups for the university website and Facebook page, focusing on current university events.
• Partnership Management: Organising partnership records, monitoring communication, and assisting in group activities with external partnerships.

This internship provided Jerenel with an excellent opportunity to practice professional writing and media relations. She was able to sharpen her attention to detail, improve her ability to convey complex concepts clearly, and tailor her writing to meet the needs of various audiences.

As an intern in the agency, Jerenel’s primary responsibilities included:

• Front Office Clerk: Assisting individuals by providing information about office procedures, services, and programs offered by the institution.
• Administrative Support: Performing tasks such as filing documents, data entry of trainees’ profiles, and handling and organising employment surveys for trainees.
• Processing Trainees’ Applications: Assisting trainees with the application process, providing and verifying required documents.

Jerenel’s internship at the agency helped shape her public relations and communication skills, allowing her to take on various responsibilities that improved her capacity to communicate effectively and build positive connections.

Learning Ability and Work Proficiency

Jerenel possesses an analytical and rational mind, demonstrating determination and perseverance in her work. She is a diligent and conscientious worker who adapts quickly to existing systems and workflows. Although she can be a slow starter, she becomes more efficient once familiar with tasks. Jerenel has good written communication skills, requires minimal supervision, and is highly organised.

Interpersonal Skills and Personal Characteristics

Jerenel is a gentle and calm individual who is persevering and eager to accept responsibility. She is enterprising and versatile, showing resourcefulness and capability in her professional abilities. Jerenel is enthusiastic and earnest about her work, systematically organising tasks and cooperating harmoniously with others. Her modest and calm demeanor, combined with her determination and perseverance, makes her a diligent and conscientious worker.

Suitability

Jerenel is greatly suitable for any general real estate, property management, or general administrative position.

Why Jerenel is Suitable for the Role

Jerenel’s comprehensive training, combined with her proficiency in essential tools and software, makes her an ideal candidate for administrative tasks. Her educational background, coupled with her practical experience, has equipped her with the skills necessary to excel in this area. Her interpersonal skills and calm demeanor make her a pleasant team member who can cooperate well with others. Overall, Jerenel’s dedication, proficiency, and positive attitude make her exceptionally suitable for the role.