Cheyser is a graduate of Bachelor of Science in Civil Engineering. She enjoys indulging in Korean dramas and video games during her free time. Cheyser brings a detail-oriented and structured approach to her work, making her well-prepared to tackle administrative tasks in the real estate field.
Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.
Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.
Cheyser is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Cheyser’s training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.
These exercises familiarise Cheyser with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.
Affordable Staff Tools Training
Tools Training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.
Each session combines theoretical instruction with practical, hands-on activities, allowing Cheyser to apply the learnings immediately. Cheyser is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.
Additionally, time permitting, Cheyser and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.
This comprehensive approach ensures Cheyser is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.
Additional Skills and Notable Experience
Cheyser brings over six years of experience working as a customer service representative and a business process associate across four different call centers. She also served as a virtual assistant at a digital marketing agency for over two years. These roles helped hone her communication and problem-solving skills, making her a well-rounded candidate for real estate administrative tasks.
Learning Ability and Work Proficiency
Cheyser has an analytical and rational mind, allowing her to approach tasks systematically and steadily. She adapts quickly to new systems and workflows, requiring minimal supervision while maintaining a highly organised work approach. As a new team member, Cheyser may take extra time when handling unfamiliar tasks, but she demonstrates consistent progress and quickly becomes proficient once she gains exposure.
Interpersonal Skills and Personal Characteristics
Cheyser is a matured, diligent, and pleasant individual with a keen interest in her work. She is eager and reliable, always ready to accept responsibility, and confident in her initiative. Known for her sharp mental capacity, she is both smart and capable, systematically organising her tasks to ensure efficiency. Cheyser is sociable and helpful, working well with others, and she consistently displays professional conduct, punctuality, and trustworthiness. These traits, combined with her courteous and well-behaved demeanor, make her a valued member of any team.
Suitability
Cheyser is greatly suitable for any general administrative position, as well as voice roles and basic social media tasks.
Why Cheyser is Suitable for the Role
Cheyser’s combination of strong organisational skills, diligent work ethic, and ability to quickly adapt to new systems makes her an ideal candidate for general administrative position. Her prior experience in customer service and virtual assistance has enhanced her communication and problem-solving abilities, while her thorough training at Affordable Staff ensures she is well-versed in real estate operations. Cheyser’s friendly, reliable, and responsible nature further complements her suitability for any administrative role in real estate, making her a valuable asset to any team.
