PLACED WITH CLIENT

PERSONAL DETAILS

Name: Jesse Seva

Date of BirthGenderMarital Status
26 October,1989MaleSingle

Interview with Jesse

SUITABLE ROLE/S

Jesse is suitable for an administrative assistant role.

Education

  • Master in Science in Computer Science (Completed 1st year)
  • Bachelor of Science in Computer Science

Experience

  • Software Engineer – 2 years & 11 months
  • Mortgage Broking Administration Assistant – 2 years
  • Software Developer – 2 years
  • Assistant Instructor – 1 year & 11 months
  • Technical Support Representative – 1 year & 3 months
  • Freelance English Online Tutor – 4 months

Strengths

Jesse is analytical, flexible, and detail-oriented. He has over 6 years of work experience, with expertise in software development, technical support, and teaching, before he joined Affordable Staff. He has a great command of the English language, both in written and spoken form.

His interests and educational background landed him technical roles. He started off as a software engineer for a printer solutions company. His tasks were mainly in printer utility development, debugging, research, patenting, and programming.

After this, he ventured into the call center industry and began as a technical support representative for an American phone solutions company, where he assisted customers by walking them through repair and troubleshooting processes and scheduling tech visits, when necessary. He was later on absorbed as a software developer, this time, tasked with call center operations analysis, process automation, training and coaching, and programming.

These experiences did not only hone his technical skills, but also enhanced his critical, problem-solving, and multi-tasking abilities, as well as his eye for detail.

Eventually, his love for working with people and computers led him to the teaching profession. He was an assistant instructor at one of the universities in the country, where he taught programming and digital ethics. He also went into freelance work as an online English teacher.

His teaching experience greatly developed his communication and soft skills, as well as his creativity as he learned to customise his teaching approach, suited to the age group and learning style of his students.

Presently, he’s an administration assistant for a financial and wealth planning firm in Australia. He’s adept at using tools and databases in the mortgage broking industry, such as Mercury, Apply Online, Microsoft Excel, and lender calculators.

Jesse’s versatile and diverse experience and skillset make him a great candidate for virtual administrative work.

Other Information

Jesse has been an active volunteer for a youth movement since 2016. He loves organising leadership camps and people development conferences and has found his heart in mentoring the youth.

In his free time, he enjoys coffee, and when the situation permits, he also travels. He’s into cosplaying, and has once won at a convention when he dressed up as The Joker.

EMPLOYMENT HISTORY

Business name: Affordable Staff

Position: Mortgage Broking Administration Assistant

Date of Employment: March 2021 – present

Duties & Responsibilities:

  • Allocating emails
  • Downloading, organising, and renaming documents according to the naming convention
  • Encoding and updating loan opportunities
  • Completing calculations based on loan summary and pricing calculator
  • Creating and validating loan applications and uploading supporting documents
  • Requesting updates or discounts to loan rates of existing customers
  • Updating loan book reports on the progress of pricing requests
  • Following up on ongoing loan applications
  • Inquiring about the latest account details
  • Calling lenders as requested by brokers or clients
  • Downloading approval and loan documents
  • Generating discharge forms
  • Estimating shortfall
  • Sending emails to solicitors to follow up on shortfall
  • Confirming settlement bookings
  • Updating workbooks and folders of settled clients to reflect new mortgages
  • Updating workspace register file to note which opportunities are post-settled
  • Updating passwords and other details in lender sites
  • Processing any other requests by brokers or loan writers

Business name: Native Camp

Position: Freelance Online English Tutor

Date of Employment: October 2020 – present

Business name: University of San Carlos

Position: Assistant Instructor

Date of Employment: January 2019 – December 2020

Business name: Accenture Operations

Position: Technical Support Representative | Software Developer

Date of Employment: August 2015 – December 2018

Business name: Kyocera Document Solutions

Position: Software Engineer

Date of Employment: September 2012 – August 2015

Skill Set Summary

English Listening

English Composition