PLACED WITH CLIENT
PERSONAL DETAILS
Name: Hermilo Valencia Jr.
| Date of Birth | Gender | Marital Status |
|---|---|---|
| 30 March, 1993 | Male | Single |
Interview with Hermilo
SUITABLE ROLE/S
Hermilo is suitable for an administrative assistant role.
Education
- Liberal Arts Major in English (completed 1 year)
- Bachelor of Science in Criminology (completed 1 year)
Experience
- Customer Service Representative – 1 year & 11 months
- Electrical Maintenance Personnel – 8 months
- Service Crew – 4 months
- Technical Support Representative – 4 months
Strengths
Hermilo, fondly known as “Germs” by his friends, is a determined and persevering person. He has over 3 years of work experience under his belt and has a good command of the English language in written and spoken forms.
He first worked as an electrical maintenance personnel for a solar plant. He assisted the engineers in assuring that the solar panels were in good working condition and ready for operations. He then tried his hand as a service crew for a food stand of his friend. He was offered a job during the peak season. This role honed his analytical, relational, and communication skills since he had to work with different people.
His next stint was with a call center where he worked as a technical support and customer service representative. He got assigned to varying lines of business, from financial accounts to health care accounts. This role developed his problem-solving and multi-tasking skills and his eye for detail. He was also able to enhance his organisational skills and became highly adaptable and resilient.
Overall, Hermilo is a dedicated person who takes his work seriously. He is capable of adapting to different and extenuating circumstances. He is highly organised, analytical, and relational. He would make a great addition to your team as an admin assistant.
Other Information
Hermilo is a very active person. He loves to play basketball with his friends. He is also into cycling, trail riding, and enduro racing.
When he is not with his friends, he plays mobile games and tinkers with things around him to pass his time.
EMPLOYMENT HISTORY
Business name: Focus Direct Inc.
Position: Customer Service Representative
Date of Employment: May 2021 – September 2021
Business name: Teleperformance
Position: Customer Service Representative
Date of Employment: August 2020 -March 2021
Business name: iQor
Position: Customer Service Representative
Date of Employment: July 2018 – December 2018
Business name: Teletech
Position: Technical Support Representative
Date of Employment: August 2017 – December 2017
Business name: Ubiquity Global Services
Position: Customer Service Representative
Date of Employment: August 2016 – March 2017
Business name: Buko Shake and Burger Stand
Position: Service Crew
Date of Employment: April 2016 – August 2016
Business name: Sacasol Solar Plant
Position: Electrical Maintenance Personnel
Date of Employment: July 2015 – March 2016
Skill Set Summary
English Listening
English Composition
DISC
VAK
