PLACED WITH CLIENT

Trisha is a dedicated individual with a strong interest in the creative arts and a passion for continuous learning. She enjoys drawing, watching anime, and indulging in Netflix series. Trisha also finds joy in household activities such as cooking, cleaning, and doing laundry. Her artistic side shines through her love for painting and drawing portraits, especially anime characters. During her school years, she actively participated in Mathlympics, Sudoku, local history quiz bees, and journalism, showcasing her versatility and competitive spirit. Trisha pursued a Bachelor of Science in Psychology, completing two years of the program, which has equipped her with a solid foundation in understanding human behavior.

Onboarding Training and Assessment

At Affordable Staff, we emphasise the importance of understanding not only the technical aspects of administrative tasks but also the cultural nuances of Australian business practices.

Trisha’s training commenced with an introduction to the fundamentals of real estate in Australia, where she gained insights through videos and articles about the market’s unique characteristics. She engaged in practical exercises, including processing property management tasks such as invoices, lease agreements, and routine inspections.

These activities were essential in honing her data entry and organisational skills, ensuring she is well-prepared to manage properties efficiently.

Affordable Staff Tools Training

During her training, Trisha was introduced to essential tools that are pivotal for effective administrative work. She became proficient in LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Trisha participated in hands-on sessions that allowed her to apply her learnings immediately, ensuring she is well-versed in managing passwords securely, organising emails, capturing and sharing visual content, tracking productivity, and managing virtual meetings and projects.

Additionally, Trisha received an overview of various property management tools, including Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic. This comprehensive training has equipped her with the necessary skills to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency

Prior to our onboarding training, Trisha was identified as proficient with the following tools and software:

• Advanced: Youtube, Canva, MS Word, Excel, Outlook, Teams, Forms, OneDrive
• Practical Application: OneNote, WordPress, Paint

Additional Skills and Notable Experience

Trisha has experience as a customer service representative, which has significantly improved her communication and problem-solving skills. She worked for 4 months in a project-based healthcare account, 5 months in a billing account for a solar company, and 1 month in a seasonal account. These roles provided her with valuable experience in customer interaction and managing various client needs effectively.

Trisha has been working with Affordable Staff since July 2023 within the Real Estate / Property Management space where she assisted her client with the below tasks:

• Digital and Social Media Content Creation
  • Developing and designing social media ads for specific properties.
  • Creating QR codes for various digital media, including YouTube videos and 3D scans.
• Traditional Media and Print Advertising
  • Designing and preparing artwork for newspaper advertisements.
  • Collecting and saving documents such as images, floorplans, and statements of information (SOI) for use in both digital and print marketing materials.
• Administrative Support for Marketing
  • Collaborating on Airtable processes for approved ads.
  • Handling the financial aspects of marketing by reconciling invoices from Axiom, calculating taxes, and ensuring accurate billing.
  • Doing tasks related to data cleanup and ID verification across different systems like ID4Me, Agentbox, and RPData.
  • Generating end-of-day reports to keep track of daily activities and progress.
  • Doing file management in VDrive and appraisals.

Client’s Testimonial:

“Trisha has been a wonderful asset to our advertising team. She has been seamlessly managing every aspect of our property advertising campaigns and always made sure everything was always up to date and running smoothly for the team. Not only is she efficient, but she has shown great attention to detail and excellent communication. Trisha is reliable and hard working and nothing was every too much for her.”

Learning Ability and Work Proficiency

Trisha demonstrates a strong aptitude for learning and applying new skills. She is an empathetic and active listener with good verbal and written communication skills. Her ability to follow instructions is exceptional, especially when hands-on practice and recorded instruction videos are involved. Although she may require support when learning new systems and processes, she quickly adapts and requires minimal supervision once familiar. Trisha is well-organised and diligent, showing continuous progress in her work. Her determination and perseverance make her a steady worker who grasps every opportunity to expand her knowledge and skills.

Interpersonal Skills and Personal Characteristics

Trisha is known for her warm, gentle, and pleasant demeanor, making her a joy to work with. She is reliable, eager, and always willing to help, displaying a steady energy in her tasks. Trisha is confident and inspiring, with a natural talent for finding creative solutions. She approaches her work with patience and keen interest, maintaining a refined and methodical approach to organisation. Her sincere, humble, and modest nature allows her to cooperate effectively with others, making her a valuable team member. Trisha’s calm and cheerful personality, combined with her strong sense of responsibility, ensures that she is both courteous and dependable in any professional setting.

Suitability

Trisha is greatly suitable for any general real estate, property management, or general administrative position, as well as basic social media roles.

Why Trisha is Suitable for the Role

Trisha’s blend of creative interests and practical skills, coupled with her solid training in real estate fundamentals, make her an excellent fit for the role of an admin team member in the Australian Real Estate space. Her proficiency with essential tools, combined with her ability to quickly adapt to new systems, ensures she is well-equipped to handle a wide range of administrative tasks. Trisha’s interpersonal skills and personal characteristics, including her warmth, reliability, and methodical approach, further highlight her suitability for this role. Her continuous desire to learn and improve, along with her solid foundation in psychology, positions her as a valuable asset to any team within the real estate or property management industry.