PLACED WITH CLIENT

PERSONAL DETAILS

Name: Alyssa Shane de la Cruz

Date of BirthGenderMarital Status
18 February, 1998FemaleSingle

Interview with Alyssa

ABOUT ALYSSA

Alyssa is a recent addition to the Affordable Staff team, bringing a wealth of experience and a strong educational background to her new role. Alyssa’s extensive training with us has honed her skills, making her an excellent fit for general administrative duties, which may include client calls.

Professional Background

Alyssa holds a Bachelor of Science in Business Administration with a Major in Operations Management and a Certification in Human Resource Management. She is currently pursuing a Juris Doctor degree. Her professional journey includes roles such as a student intern at a call center, marketing assistant at a local bank, virtual/executive assistant in the virtual assistance industry, administrative assistant at a government office, and a virtual assistant and HR/recruitment officer in the real estate industry for a US-based company. Each role has equipped Alyssa with a robust skill set and a deep understanding of various administrative functions.

Skills and Interests

Her skills are broad and include budget appropriation, proposal handling, purchase order processing, human resources, and recruitment. Her interests span listening to music, reading books, watching movies, attending church community activities, hanging out in coffee shops, and collecting planners.

Interpersonal Skills

She is known for her friendly and bubbly demeanor. She is approachable and open-minded, qualities that enable her to build strong relationships with colleagues and clients alike.

Personality Traits

She is results-oriented and pays great attention to detail. She is highly organised and efficient in her work, ensuring tasks are completed accurately and on time.

Communication Skills

She is confident in handling customer calls and can convey her thoughts effectively in both verbal and written forms. Her ability to follow instructions with ease and her proactive communication style make her an asset in any administrative role.

Work Supervision

She requires minimal supervision, demonstrating her ability to work independently and manage her responsibilities efficiently.

Organisation

Highly organised, Alyssa excels in managing multiple tasks and deadlines, ensuring that her work is both thorough and timely.

Areas of Opportunity

While she is efficient and quick to complete her tasks, she has been identified as occasionally overlooking small details. However, she is a fast learner and consistently seeks feedback to improve her performance.

Suitability

Alyssa is greatly suitable for any general administrative position, including roles that involve client calls. Her diverse experience and strong skill set make her a valuable addition to any team.

Additional Trainer Feedback

She describes herself as approachable and open-minded, preferring honest and straightforward feedback to facilitate her learning. Despite being an introvert, she is bubbly and expressive, conveying her thoughts well in both verbal and written forms. Her confident, professional, and proactive nature was evident during situational chat conversation tests.

Additional Behavioral Traits

She is highly efficient, consistently completing tasks quickly and effectively.

Alyssa’s combination of education, experience, and interpersonal skills makes her an outstanding addition to the Affordable Staff team. Her proficiency in general administrative tasks and her ability to handle client interactions with confidence ensure she will excel in her role and contribute significantly to our organization.

EDUCATIONAL BACKGROUND

Degree: Juris Doctor Degree – School of Law

Level: Ongoing

Degree: Bachelor of Science in Business Administration Major in Operations Management with a Certification in Human Resource Management

Level: Graduate

EMPLOYMENT HISTORY

Business name: Apex REVA LLC

Position: Virtual Assistant, HR/Recruitment Officer

Date of Employment: October 2023 – Present

Business name: Department of Public Works and Highways – Bacolod City District Engineering Office – Finance Department

Position: Administrative Assistant VIII

Date of Employment: May 2022 – October 2023

Business name: YVS (YourVirtualSidekick), Inc.

Position: Virtual/Executive Assistant

Date of Employment: January 2021 – May 2022

Business name: Auto Loans Department BDO Unibank, Inc.

Position: Marketing Assistant

Date of Employment: September 2019 – September 2020

Business name: Teleperformance Philippines

Position: HR Intern

Date of Employment: April 2018 – June 2018

SKILL SET SUMMARY

English Listening

English Composition