PLACED WITH CLIENT

Roxanne is a dedicated professional with a Bachelor of Science in Information Technology and a strong background in various roles. She is currently an esteemed member of the Affordable Staff team, contributing her skills and expertise to the Real Estate space since June 2022.

Work History:

Before joining Affordable Staff, Roxanne embarked on a career journey that showcased her commitment and versatility.

• On-the-Job Trainee – 7 months at a bank, gaining valuable insights into the financial sector
• Loan Officer – 6 years and 11 months for a non-government self-reliance organisation for women, where she honed her financial acumen and interpersonal skills
• Branch Head – 2 years and 5 months for the same non-government self-reliance organisation for women, where she further excelled through her dedication and leadership

Personal Details:

Roxanne has diverse personal interests. She finds solace in reading books and listening to music during her leisure time. Roxanne is also a fur-mom to her adorable dog, Nala, and has a penchant for collecting stuffed toys, especially those featuring pigs and SpongeBob. In addition to her reading pursuits, she indulges in cross-stitching, demonstrating her creative and meticulous nature.

Personality and Traits:

Roxanne is known for her mature and reserved demeanor, which transforms into openness and warmth when she becomes familiar with her surroundings. Her technical inclination and exceptional attention to detail make her a valuable asset to any team. Roxanne’s ability to follow instructions with ease, combined with her minimal need for supervision, showcases her reliability and organisational skills. While she occasionally experiences self-doubt and typographical errors, with proper training and task familiarity, she readily takes on assigned responsibilities.

Skills and Communication:

Roxanne possesses strong written communication skills and is proficient at conveying her ideas effectively. Her ability to follow instructions diligently is a testament to her commitment to task accuracy. Roxanne excels in roles that require minimal supervision, as her well-organised approach ensures tasks are completed efficiently. She acknowledges her areas of improvement and strives to overcome challenges, making her an adaptable and determined team member.

Supervision and Organisation:

Roxanne is well-regarded for her efficiency and dedication in the workplace. She has consistently demonstrated her ability to work with focus and dedication. While she may appear reserved, Roxanne’s commitment to learning and attention to detail is evident in her work. Her work history as a Loan Officer has equipped her with valuable insights into administrative and documentation tasks.

Current Employment with Affordable Staff:

Within Affordable Staff, Roxanne contributes her skills and expertise to the Real Estate space. Her responsibilities encompass a diverse range of tasks, including but not limited to:

1. Application Processing and Compliance

• Process applications and verify applicants’ requirements thoroughly.
• Issue Notice to Remedy Breach (NTRB) for tenants with arrears.
• Ensure compliance by checking rental bond payments and sending reminders to tenants.
• Prepare entry and vacate notices by regulatory guidelines.

2. Lease and Documentation Management

• Draft lease agreements and related emails for tenants.
• Prepare bond lodgments accurately.
• Alert property managers about bond top-ups as necessary.
• Enter new properties into the system, ensuring all details are recorded.

3. Property Maintenance and Compliance

• Generate Comparative Market Analysis (CMA) reports for property evaluation.
• Set up smoke alarm work orders and verify smoke alarm compliance.
• Create detailed tenant profiles for efficient property management.
• Send maintenance reminders to landlords and provide repair quotes to owners.
• Check all properties for smoke alarm compliance.

4. Owner Communication and Financial Management

• Check rent arrears and communicate with tenants regarding outstanding payments.
• Update and remind property owners about their certificate of currency.
• Process lease renewals accurately.
• Send water invoices to tenants and maintain financial records.
• Renaming files according to the client’s naming convention.
• Updating financial status based on submitted documents.
• Following up with lenders for timely loan updates.
• Assisting brokers in evaluating borrowers’ daily expenses for financial planning.

Roxanne is a dedicated and versatile professional who brings her rich work experience and strong skill set to the Affordable Staff team. Her commitment to continuous improvement and diligent work ethic make her a valuable asset in any role. Roxanne’s journey within Affordable Staff has exemplified her dedication to contributing her skills to the Real Estate space.